• Social Media | Escalation Desk | Ecommerce| Blr | Sal BETWEEN 17-35 K Jobs in Bangalore,India

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Job Description:

we are hiring for Social Media | Escalation Desk | Ecommerce| Blr |17-35K SALARY ResponsibilitiesProactively attend all the queries, complaints, requests across thecompanys social media platformsRaise issues to the concerned teams and follow up for resolutionsProactively and continuously keep the customer and stakeholders informedabout thestatus of the problemHigh level of individual discretion to ensure customer satisfaction andbusiness successBuild credibility with customers by empathizing with their problem inwords, proactively understand their needs and respond promptlyAccurately document all customer issues via emails and customer supporttools, adhere to the process and follow-up timelyHighlight the noise in the social space to the key stakeholders withinthe organization and ensure speedy resolutionsIf you match the above role, Please feel free to Call/ WhatsApp at thebelow numberApoorva 9372275179shraddha joshi 9513222598

Profile Summary:

Employment Type : Full Time
Industry : Customer Service/Call Centre/BPO
Functional Area : Customer Service Executive (Voice)
Salary : Not Mentioned
Deadline : 19th Jan 2020

Key Skills:

Company Profile:

Not Mentioned

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