• Site Sppt Associate 2 Jobs in Netherlands

  • Iqvia
  • Netherlands

Job Description:

Job Description Join us on our exciting journey! IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward

IQVIA has approximately 55,000 employees in more than 100 countries, all committed to making the potential of Human Data Science a reality, and we are actively hiring

Reimagine healthcare with us
At IQVIA, you will have the opportunity to build your career, while helping our customers drive human health outcomes forward We dedicate our experience, resources and reputation so that you can drive your career and choose the path that best defines your development and success
The Technology Solutions division of IQVIA develops, markets, and implements healthcare-focused enterprise software applications to help life sciences customers drive their business from molecule to market Take a look at our website https//wwwiqviacom/

Desktop Support - Netherlands

PURPOSE

Under general supervision, provide remote second-tier Information Technology (IT) support to end-users, to restore service and / or identify and correct core problem

RESPONSIBILITIES

Recreate user problems to resolve operating difficulties and recommend system modifications to reduce user problems
Escalate more complex problems to appropriate level of management and provide information on problems that are severe in nature or that are exceeding target dates
Adhere to established IT policies, procedures and standards and ensure conformance with information systems, goals and procedures
Provide creative, effective solutions and recommend procedures and resources to enhance efficiency, productivity, and end user satisfaction
Provide training to end-users when indicated
Provide guidance to less experienced Service Desk staff in areas such as problem resolution, communication, etc
Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications
Maintain a working knowledge of Service Desk and IT Operations procedures related to client services
Perform other duties as required
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Working knowledge of Microsoft server, workstation and networking technologies
Working knowledge of industry standards with regards to system and network administration
Possess excellent verbal and written communication skills
MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Bachelors Degree in Computer Science or related field; with experience of PC software (Microsoft operating systems and applications suites, email systems, etc) within a network environment or equivalent combination of education, training and experience
PHYSICAL REQUIREMENTS

Extensive use of telephone and face-to-face communication requiring accurate perception of speech Extensive use of keyboard involving repetitive motions with fingers
Ability to bend, stoop, crawl and lift up to 60 pounds
Occasional travel may be required
ADDITIONAL REQUIREMENTS

May be required to perform duties outside working hours This will be managed according to the applicable country legislation
IQVIA

FORTUNE Magazines Worlds Most Admired Companies list for the third year in a row
Recognised by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO)
Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the 4th consecutive year A site-nominated award recognising contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity
IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100 List which recognizes the worlds best service providers across a range of industries
We know that meaningful results require not only the right approach but also the right people Regardless of your role, we invite you to reimagine healthcare with us You will have the opportunity to play an important part in helping our clients drive healthcare forward and

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA

IQVIA is an equal opportunity employer We make employment decisions based on qualifications and merit We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other protected status

We know that meaningful results require not only the right approach but also the right people Regardless of your role, we invite you to reimagine healthcare with us You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA

Job ID R1073695

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
Iqvia

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