• Shadowfax - Senior Director - Last Mile Operations - IIM/ISB/MDI/FMS Jobs in Bangalore,India - 25348189

  • Shadowfax
  • Save Job
  • 5 - 12 Years
  • Posted : above 1 month

Job Description:

- As a Head of Last Mile Delivery, you will be responsible for leading all downstream, delivery related operations across the country

- Your performance would be measured on key parameters such as customer satisfaction, turnaround time, MIS reporting and last mile logistics costs

Responsibilities

- Leading last mile deliveries of all cities in the country

- Enhancing the customer experience

- Headcount and Infrastructure planning

- Mentoring Delivery Hub Managers

- Liaising with multiple teams, such as Finance & Customer Service, and HO for smooth operations

- Working as a part of project teams to plan and implement new initiatives at Delivery Hubs

Traits

- Strong foundation in high volume operational setup; preferably in consumer businesses (eCommerce)

- Should have handled geographically dispersed teams

- Excellent management, communication and reporting skills

- Problem Solving and Handling stressful and complicated situations

- Leadership and Team Management skills

- Responsible for creating and executing a world-class delivery experience

- Be the champion for customer focus for our teams across the organization proven previous experience in vendor management and last mile delivery/transportation

- MBA from Tier I college

- Start-up DNA and Entrepreneurial zeal

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 08th Jun 2020

Key Skills:

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