• ServiceNow Engineer Jobs in Noida,India - 25341878

  • Risk Management Solutions, Inc.
  • Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

ServiceNow Engineer Technical Support Noida, India

Job Title ServiceNow Application Administrator and Developer

Location Noida, India

ServiceNow Application Administrator and Developer role is based at Noida, India office, and is responsible for management, maintenance, and development of ServiceNow applications supporting RMS primary ITIL processes Incident, Problem, Change, CMDB, Asset, Service Catalog, Integrations, HR onboarding, and other service modules Strong experience in scripting and API integration is must

Roles and Responsibilities

Responsible for administrating ServiceNow Application

Core configuration administration navigation, UI, ACL, manage lists and forms, create/modify incidents/change/problem workflows, business rules, service portal, and client scripts
Core application administration build business rules for events and notifications, perform upgrades, manage application security
Service administration create and manage reports, configure Service Level Agreements (SLA) within the tool, create customization and branding for the website
User administration user access, roles, groups, profiles
Data management manage data with tables and CMDB, manage data with import sets and update sets
Responsible to develop and enhance the ServiceNow instances that are dedicated to RMS

Develop web services using JavaScripts for integration with other applications (exampleHR onboarding, monitoring stack, etc,)
Develop new features within RMS instances using XML, workflow, business rules, UI actions, UI policy, client scripts and other related technology
Work with infrastructure and other service owners to conduct proof of concept, design, and implement discovery, data certification, service automation, integration, and other related features
Work with the ServiceNow vendor to ensure RMS gets the maximum value for their products and services

Requirements

A qualified candidate should possess following technical/analytical, and collaborative skill set

Technical/analytical
Expert level knowledge of ServiceNow application and all of its function modules
Experience with JavaScript XML, HTML and other script languages to develop applications
Experience with AngularJS, Apache, Glide and/or Jelly scripting and system/process automation (Orchestration)
Experience with service oriented architecture and web services integration (SOAP, WSDL, REST)
Experience of integration with other enterprise software systems
Experience developing custom applications within the ServiceNow platform from the ground up
Knowledge of ServiceNow technical architecture, especially Mid Server architecture for discovery functionality
Knowledge of LDAP, MS Active Directory and the integration with ServiceNow
Basic network and infrastructure knowledge
Knowledge of Performance Analytics is a plus
Research ServiceNow Wiki and apply the knowledge to the day to day job
Collaborative
Ability to quickly come onboard and can support current ServiceNow implementation
Ability to write clearly and communicate information/ ideas
Possess excellent problem-solving skills Ability to understand and interpret technical issues and communicate issues effectively to management and stakeholders, and help team members to trouble shoot and resolve issues
Ability to listen and appreciate different points of views, and take inputs from all stakeholders and come up with solutions, recommendations, and decisions that are at the best interest of RMS
5 -10 years IT experience, with 5 years ServiceNow ITSM tool administration and developer experience
ServiceNow administration and ITIL certification

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 07th Jun 2020

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