• Canada
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  • 11 - 14 Years
  • Posted : above 1 month

Job Description:

ServiceNow Architect

Senior Technology Architect - CAN


Job Description

Infosys - CIS - Senior Technology Architect - CAN - ServiceNow Infosys is a global leader in next-generation digital services and consulting We navigate our clients digital transformations in 45 countries across the world We do it by enabling enterprises with an AI-powered core that helps prioritize the execution of change We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer delight Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem Wanted Global navigators, to guide the worlds largest enterprises digital transformations As a Senior Technology Architect, you will provide best-fit architectural solutions for one or more projects; provide technology consultation; assist in defining scope and sizing of work; anchor Proof of Concept developments and support opportunity identification and pursuit processes and evangelize Infosys brand You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, lead and participate in sales and pursuits focused on our clients business needs You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued Location for this position is Toronto, ON This position may require 20 PERCENT travel Canadian citizens and those legally entitled to work in Canada are encouraged to apply We are unable to sponsor at this time Qualifications Basic Bachelors degree or foreign equivalent required from an accredited institution At least 11 years of experience in IT industry
Principal Responsibilities

Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL processes within ServiceNow platform
Implement technology specific best practices and standards
Analyze and Evaluate alternative solutions and recommends cost effective and efficient solutions
Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment
Translates requirements into functional and technical requirements
Design and develop Servicenow data model to support process integrations, ITAM & CMDB
Knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS
Strong customer service and excellent verbal/written communication
Ability to understand ServiceNow lifecycle, multitask, time management skills
Provide oversight and coordination between onsite/offshore team
Reviews and refines designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results
Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments
Evaluation new features and produce comprehensive analysis and recommendations
Participate and own product roadmap planning, BCP/DR, testing, etc
Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, technotes, and testing, etc

Process Management and Project Coordination Assists in development of project estimates, contributes to defining project timelines, project plans and milestones
Instructs, assigns, reviews the work of other team members, including the review of high-level designs, detail designs, code, and test plans and results
Performs all development lifecycle activities and provides quality assurance for the work of other team members
Reports status to management as necessary
Mentors and coaches other team members, facilitates individual team member development of technical, functional, and industry skills

Experience Minimum of 10 years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management; At least 4 years of experience with ServiceNow
Strong working knowledge in all aspects of Service Management, Asset and Configuration Management and ITIL practices
Strong working knowledge in each of the following ServiceNow, JavaScript, web services, JDBC and distributed computing
Design and development of RDBMS systems specifically with Oracle SQL
Practical experience with agile methodologies/tools
Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
Experience with leading a geographically separated customers and onshore/offshore teams
Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information
Application & database designing skills (Oracle, MySQL, MSSQL etc)
Web based application design and development (Java,Javascript, J2EE, Net - object orientated methodologies)
Experience of working with ServiceNow platform for global customers
Experience of performance compliant design, sustainable solution architecture
Integrations (Web services, REST APIs)
UI designing experience (HTML5, XML, CSS) CMS expertise in SNOW
Synchronous and asynchronous design aspects

Education, Training or Certification

BS or Equivalent Experience in Computer Science / Information System Management
Certifications Preferred
Service Now Implementation Specialist, ITIL Experience in providing advanced technology advisory services
Understanding of market and technology trends
Analytical skills

Experience and desire to work in a management consulting environment that requires regular travel About Us Infosys is a global leader in consulting, technology and outsourcing solutions We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin



State / Region / Province


Work Location


Interest Group

Infosys Limited


ITL Canada

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

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