• Service Manager - Bank Jobs in Delhi Ncr - 25171122

  • GIPS

Job Description:

- Effectively managing & mentoring/training the team of Service Delivery Officers in Mumbai

- Driving team for cross sell target

- Sound in customer service, business policies, processes, operations & compliance norms

- Managing client escalations/grievances related to general product and/or service

- Initiating client contact, better connect as needed to support RMs

- Conduct audits for the team and provide control mechanisms

- Ensure adequate inputs given for recommendations of changes in processes and controls

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 20th May 2020

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