• Service Engineer , RMT , Ukraine , Kiev Jobs in Ukraine

  • Emerson
  • Ukraine
  • Save Job
  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

SUMMARY OF ROLE

To apply complex engineering knowledge in support of the services and projects, analysis of the
technical products and/or services To perform a variety of functions as related to Measurement and
Analytical products installation, start up, commissioning, warranty service, training and after warranty
service as defined in the Sure Service and/or LTSA Program

SPECIFIC JOB RESPONSIBILITIES

Become as knowledgeable as possible on Emerson products, participating in training programs,
and through individual effort and initiative
Very good understanding of Analytical products gas chromatographs, gas analyzers, etc
Very good understanding of requirements for analytical measurementtion in industries Keep up to
date on latest features, software and hardware developments
Service of measurement systems at customer site
During the project phase, conduct installations, startups, checkouts, commissioning
Conduct relevant training courses for Operation and Maintenance personnel, at customer site and
off-site when required
Selection of spare parts and participation in service offers preparation
Be first customer contact during warranty and after warranty services
Lead in investigation and responsible for resolution of system related customer complaints and
reported problems Make troubleshooting of the problem, provide and/or recommend solutions to
these complaints/problems
Participate in defining and performing acceptance tests
Provide remote technical support assistance for users of measurement eqyipment, be ready to be
on call on shift basis
Provide On-Site services for resolution of problems or scheduled visit within PBU countries when
required by management
Use effectively Customer Service
Proactive identify and communicate to Customer and management Customers potential problems,
needs or requirements Proactively communicate during site visits with Customer employees to
identify services needs or latent customer issues
Complete on time reports to keep management and cognizant customer representatives informed
on project performance for Quality and timeliness of functioned performed
Develop good relations with customer representatives, service project and third party vendors Total
Quality and Customer satisfaction
Proactively help other Customer Service team members

Conduct the business with balanced risk while strictly observing the Business Ethics of the
principle Company Emerson Process Management
Follow guidelines as established in Quality Manuals

REQUIRED QUALIFICATIONS AND EXPERIENCE

Technical Degree (electrical/electronic, power, process chemistry)
Several years experience with service and/or maintenance of analytical systems
Minimum 3 years experience in the process control system industry
Knowledge of optoelectronics, chemistry, termodynamics
Start up and Commissioning Experience in the process automation, control performance
Very good interpersonal skills
Extensive travelling to customer site within country and as well abroad travelling
Prepared to travel whenever necessary an on short notice
Fluent in English Language written, spoken, additional Russian language would be plus
Mature personality which is very much self-driven and self-motivated
Resistant to stress and working under pressure of time
Creative, driven to solution solving and alternbative thinking
Good computer skills
Willing to work in a team

CORE COMPETENCIES

Ensures Accountability
Action Orientated
Collaborates
Communicates Effectively
Customer Focus
Interpersonal Savvy
Nimble Learning
Plans and Aligns
Drives Results
Self-Development Tech Savvy
Instils Trust Optimizes Work Process

About Emerson
Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goalto create groundbreaking solutions that leave our world in a better place than we found it Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure

A dynamic environment is what youll discover at Emerson, a Fortune 500 company with $145 billion in sales and 155 manufacturing locations worldwide Together, were changing the world, and we have all the resources to help you achieve your professional goals

Whether youre an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, youll find a variety of opportunities at Emerson Join our team and start your journey today

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
Emerson

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