• Service Engineer Jobs in China

  • Emerson
  • China
  • Save Job
  • 3 - 6 Years
  • Posted : above 1 month

Job Description:


Quick and accurate respond customers PIMS/Syncade MES technical queries or issues

Prepare and arrange jobs efficiently to complete site service and project assignment on time

Job Responsibilities

1 Perform the service at customers site effectively Prepare and submit field service report and time sheet for customers approval The service scope includes PIMS/Syncade system troubleshooting, upgrade, start-up & commissioning, maintenance and application development

2 Support to execute PIMS/Syncade system expansion/upgrade projects accordingly to PMO process

3 Support customer on site PIMS/Syncade training

4 Respond to technical call support request and track for call close timely Cooperate with the Global Service Centre (GSC) to escalate outstanding system issues and track for solutions and root cause

5 Support LCC Sales team on technical clarification per necessary

6 Seek the LCS sales opportunities; maintain the close relationship with responsible customers

7 Self-initiative on product technology learning and be certified on Sure Service qualification Track the Latest system revision and new system product knowledge

8 Complete other jobs assigned by supervisor/manager


Basic Qualifications

1 Bachelor or above degree of Computer/Information management/industrial automation/Process control engineering

2 Strong technical knowledge of VB, NET & SQL Server development, knowledge of C, as well as network management

3 Prefer to have OSI PI developing experience

4 Over 3 years working experience of Software development experience

5 Fluent in English and Mandarin (Oral and Written), Ie CET 6

6 Occupational Health and Safety Acumen

Preferred Qualifications

1 Willing to take domestic and overseas travel, even at short notice for emergency services

2 High degree of initiative and good communication skills, no compromise on teamwork spirit

3 Capable and willing to work independently and handle multiple tasks with minimum supervision

4 Experience in pharmaceutical industry MES system will be a plus

About Emerson
At Emerson, we are innovators and problem-solvers, focused on a common purpose leaving our world in a better place than we found it Each and every day, our foundational valuesintegrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovationinform every decision we make and empower our employees to keep reaching higher

As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure

Emerson, a Fortune 500 company with $153 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers

Whether youre an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, youll find a variety of opportunities at Emerson Join our team and start your journey today

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 20th Jan 2020

Key Skills:

Company Profile:


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