Job Description:

Single Point of Contact assistance for End User Support
To respond to the incidents / problem/ change reported by end user predominantly through Voice Interaction and also through email, chat and web portal
Log Tickets in the call-logging tool on behalf of users
Take necessary action viz resolves (over phone or remote) or assigns the issue to right assignment group

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 19th May 2020

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