• Service Contract Controller | Volvo Bus Division Jobs in Dubai

  • Dubai

Job Description:

Service Contract Controller | Volvo Bus Division - FAMCO Al Futtaim UAE The job holder is responsible for collating information, generating reports and monitoring service contracts profitability The role involves interaction with customers, workshop team and sales team The responsibility also includes presentation of reports related to service contracts to senior management

Minimum Experience

3 - 5 years service contract coordination / administration within the Middle East in particular commercial auto / Truck / Bus / Heavy Equipment industries
Experience with working on multiple commodities and variety of services, with proven ability in contract and purchasing negotiations
Experienced PC User in particular SAP, MS Office, Excel, email and Internet


Contract Administration Establish initial lines of communications with Customers and Clients, ensure prices and delivery schedule are as quoted / per Master Contract / Agreement, identify and prioritise other deliverables, eg QA/QC and / or HSE Plan, and promptly highlight differences / risks, etc to the Contract Manager
Establish individual files and tracking procedures for deliveries, other Deliverables, invoicing and payments, etc Ensure Customers and Clients receive regular and accurate updates on deliveries and details of the cause of any delays Coordinate with Customers and Clients to ensure satisfactory Contract performances
Claim Investigation / Special Projects Ensure all claims are fully documented and reported on in a timely manner Elevate action to Contract Manager / Senior Management as necessary
Cross Functional Support / Training Assist other Departments, eg Logistics / Finance as necessary

Organisation & Communication

Organize implementation of effective Contract Administration processes and procedures on multiple Contracts
Maintain effective communications with Clients, Customers and Suppliers, etc

Contract Administration Management

Maintain accurate and current files, documentation and other records
Assist the Contract Manager and Logistics Manager when requested
Ensure prompt decisions on Claims Ensure timely closeout action

Reporting & Compliance

Prepare and distribute scheduled and ad hoc reports in a timely manner
Maintain compliant records of Contract Management related activities for future reference or audit purposes
Report instances of Supplier unsatisfactory performance to Procurement Manager in a timely manner

Job-Specific Skills

Good communicator in English; Arabic an advantage
Sound technical knowledge
Requisite knowledge in MS office
Valid UAE drivers license
Ability to think analytically
Planning and organizing

Behavioral Competencies

Customer Focus
Effective Communication
Continuous Self Improvement
Result Oriented
Team Work Effective Communicator

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Retailing
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:


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