• Server Support Engineer - II Jobs in Hyderabad,India

  • Convergys India Pvt Ltd
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Its fun to work in a company where people truly BELIEVE in what they are doing!

Were committed to bringing passion and customer focus to the business

Interface with internal stakeholders to obtain a full understanding of the project requirements to recommend the appropriate technology to accomplish the requirements

Day-to-day activity includes working on incidents, requests, changes that come in for Linux platforms This includes Problem Management ie doing timely Root Cause Investigation, fixing problems and providing workarounds as well as permanent fix

Deploying changes to different environments viz dev, staging, production and DR

Installation, Management, and administration of various flavors of UNIX including RHEL, Oracle Linux, SUSE, Ubuntu, Solaris

Installation, Management, and administration RHEV hypervisors

Installation and administration of hardware from various vendors like Sun, HP, Dell and IBM

Provide comprehensive Level-2 & 3 support in managing critical servers, services in a Linux environment attached to enterprise-class storage

Identify & develop scripts using various scripting languages (Perl, shell etc) for automating manual tasks

Expected to work in a global team environment and ensure processes & procedures are implemented and followed

You will also be supporting associated non-production lab and QA environments as necessary

Provision, Maintain hardware, networking and operating systems for all Unix/Linux servers

Manages server clustering and fail-overs Participates in BCP / DR drills

Manages file systems and logical volumes

Manages user/group rights, client configuration, logon scripts and group privileges

Perform capacity planning and performance tuning to prevent issues and minimize service disruptions

Monitoring server health status & OS health checks

Installs new software releases and system upgrades

Monitors system configuration to ensure data integrity

Conducts routine hardware and software audits

Provides recommendations for hardware and system software planning and budgeting

Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation

Analyzes and resolves issues associated with servers, hardware, and software Troubleshoots networking and operating system issues

Enforces corporate Unix/Linux security policies and resolve security issues in a timely manner

Tracks application usage and client-specific network audit requirements

Analyzes Unix/Linux server hardware requirements and makes recommendations to team management

Work in emergency situations related to downtimes, Application and system upgrades, critical incidents and 24x7 availability over phone and in person

Compile and maintain all systems and operational procedure documentation

Compile and maintain daily, weekly, monthly yearly processes and procedures

Ability to be self-directed, able to focus on personal assignments while remaining part of a larger team with proven ability to multi-task

Work on Project activities which include installation and configuration of new applications, servers and migration activities Monitor actual deliverable deadlines against scheduled completion dates

Interacting with System Teams to perform back-up and recovery procedures

Concentrix is an equal opportunity employer Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

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