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  • 2 - 5 Years
  • Posted : above 1 month

Job Description:

Experience 2-5 yr(s)
No of Positions 10
About RTDS

Real Time Data Services Private Limited (RTDS) is a global information technology, consulting and outsourcing company serving clients in multiple locations across the globe We partner with clients to simplify, to strengthen and to transform their businesses using cloud technology

Headquartered in Gurugram, RTDS empowers businesses to move to cloud and delivers solutions to them We command a substantial reputation, especially in cloud hosting of accounting software, business applications, and contact center solutions RTDS has its data centers located in Chicago, Dallas, Seattle, and Phoenix to serve businesses over the globe

RTDS is well positioned to be a partner and co-innovator to businesses in their transformation journey, in identifying new growth opportunities and in facilitating their foray into new markets RTDS relies on industry experts such as Microsoft, Intuit, VMware, Bill & Pay, Method CRM, Salesforce and more for its technology support

Collaborate with system administrators to prevent system downtime
Ensure customer satisfaction and perform quality work on all services requests
Answering/Troubleshooting on technical queries and dealing clients via calls, chats and Emails
Diagnose and quickly resolve a wide range of Windows and applications problems to help minimize downtime
Install, upgrade and troubleshooting of Accounting/Tax software such as QuickBooks, ACT! ATX etc
Managing user accounts on Servers/Domain
Troubleshooting and Maintenance of Terminal Servers
Familiar with Client/Server Architecture
Need to reply support tickets or route to the respective team
Troubleshooting as per preliminary guidelines to resolve the issue and escalate to Admin team
Deployment of service releases, patches, requests and customization

Skills & Attributes

Basic knowledge of windows server, cloud technology and virtualization
Excellent knowledge of windows troubleshooting
Only Male Candidates

Qualification

BTech Preferred
70 PERCENT through out in academics

Other Details

Reporting to Assistant Manager
Salary As per industry norms
5 days a week working
9 hours shift
Job Location Udyog Vihar, Gurgaon

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Others - other Industry
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
REAL TIME DATA SERVICESarfix

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