• Senior Technical Support Specialist Jobs in Gurgaon,India

  • BRITISH TELECOMMUNICATIONS PLC
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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Senior Technical Support Specialist ( 105248 )

Job function IT, Systems and Security

Main location India-India-Gurugram-Gurugram

Schedule Full-time

Working pattern Variable

Salary competitive

Senior Technical Support Specialist
Gurugram

Our purpose is to use the power of communications to make a better world For each other, for our customers, for society and our communities We need you to help us do this

Why this role matters

Purpose of Role

Implement the technical design, Troubleshoot and understand

Improve the technical competence of the GCS implementation in global environment

Support large & complex contracts during the implementation, delivery phase

Facilitate pull through business in a delivery of Datacenter/Routing/Switching/ Load balancing designs

What youll be doing

Job Responsibilities

Understanding from Business management team the expected solution

Understanding following from the solution architect - overall solution being proposed / Hardware components proposed for designs

Can produce High Level & Low Level Implementation Documents using/without using various tools

Produce cost-effective technical solutions in order to achieve BT Global Services business objectives

Use tools and systems to produce cost builds

Establish and maintain good working and technical relationships with BT and non-BT suppliers and influence product portfolio direction

Liaison closely with other BT Global Services departments (Sales, Presales Propositions, and GCSO) to ensure that appropriate systems and skilled resource are fully utilized or developed where necessary

Choice of solutions technologies / services to best fit our clients requirements

Assessment of technical risk

To implement detailed designs in accordance with the agreed network design architecture

To actively support, at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information

Well also need to see these on your CV

Requirements

Must have professional experience in Implementation of Global Datacenter Environment / Network Environment / MPLS Environment

Hands on experience on Wireless (AP, WLC, ISE) installation, configuration and troubleshooting

Must have good understanding and hands on experience of various switching platforms like 6500, 4500, Experience on Nexus platform but not must

Must have good hands on experience on routing protocol like EIGRP, OSPF, BGP, static routing etc

Effective inter-personal, leadership, communication and presentation skills; and ability to work within technical teams

Should have worked in Global environment and have supported client in 24/7 environment

Network switches ,Routers

Wireless Cisco / Aruba

TECHNICAL SKILLS Desired (Any)

Networking LAN/WAN/, TCP/IP, Load balancing, DNS, ACL, Routing, VLAN, VPN

Router & Switches, Security, LB Devices Cisco, F5 , GTM,LTM

Network Design Tool MS Visio 2003 , 2007

Wireless Cisco / ARUBA / WLC AP

Security Juniper SRX, Checkpoint, ASA, Checkpoints

Riverbed (Steelhead, Interceptor, CMC and SMC)

Why choose us

Were looking for people wholl help us fulfill our future ambitions
And their own Find out why now is the most exciting time in our history

Our culture

Using the power of communications to make a better world What we stand for and how we like to do business

Life at BT

Find out more about what makes us tick See what our people say about what its really like to work here

Find out more

Our company

Were the worlds most established telecoms company We employ over 100,000 people in over 180 countries

Find out more

We value different perspectives, skills and experiences Were creating an inclusive working culture where people from all backgrounds can succeed Thats why we welcome applications from all parts of the community

We value different perspectives, skills and experiences Were creating an inclusive working culture where people from all backgrounds can succeed Thats why we welcome applications from all parts of the community

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Hardware : Hardware Products & Services
Role : Switching/Router
Salary : As per Industry Standards
Deadline : 25th Jan 2020

Key Skills:

Company Profile:

Company
BRITISH TELECOMMUNICATIONS PLCarfix

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