• Senior Technical Specialist Ops Automation FSTS PSS Jobs in Chennai,India - 25331588

  • Standard Chartered Bank Ltd
  • Save Job
  • 4 - 6 Years
  • Posted : above 1 month

Job Description:

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

PURPOSE
Replacement for resource who is moving out The role will work as part of Technology support to take complete ownership of L2 support and drive troubleshooting and solutioning, Liaising with Product Vendor in getting solutions for L3 issues To provide Level 2 support for IBM CMOD, Storqmplus , Sunguard products, acting as an SME

RESPONSIBILITIES
Manage IBM CMOD & Storqmplus production environment within FSTS Domain
Ability to support and manage and support stakeholders for Production environment
Adapt TEM Standards and make sure it is always compliant
Track major incidents and provide regular updates to users on request status and progress
Ability to prepare weekly and monthly reports
Manage/coordinate recurring issues and ensure long-term resolution
Highlight user training and education needs and maintain excellent user satisfaction
Follow escalation procedures during outages and ensure root-cause analysis
Suggesting possible ways to automate the monotonous process
Work with engineering team to support development and deployment
Contribute to the architecture design of the cluster to support growing demands and requirements
Contribute to planning and implementation of software and hardware upgrades
Analyse trends and feed into the continuous improvement project wherever there are opportunities
Communicate / escalate and co-ordinate for platform issues pro-actively with vendors and users
Ability to lead a small group of team members
Ability to complete the major tasks assigned to the team
Knowledge base creation & training the team on technical skills

KNOWLEDGE, SKILLS AND EXPERIENCE
Manage the Linux servers, Windows servers, shell Scripts, IBM Datacap product, WAS, Oracle Skills
Interaction between CIO and Technology Operations needs to be reviewed, re-aligned and improved to ensure the infrastructure build and delivery of new pipeline initiatives and approved in-flight projects are efficient and effective
Manage resource planning, allocation, training and development to meet on-going project demands for environments
Allocate skilled infrastructure resources to drive & review design solutioning, planning, build & test
New pipeline projects/initiatives need to be communicated to all infrastructure project managers for leveraging scale in infrastructure deployment
Ensure subordinates are always responsive and continually creative in managing environments and efficiently manage costs and risks & issues
To ensure that all environments implemented by the infrastructure team conform to Audit, GIS and Group IT standards
To maintain an expert knowledge within the team on technology and industry trends in relation to core technology and related IT technologies

Apply now to join the Bank for those with big career ambitions

To view information on our benefits including our flexible working please visit our career pages
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Profile Summary:

Employment Type : Full Time
Industry : Banking / Financial Services
Salary : Not Disclosed
Deadline : 06th Jun 2020

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