• Singapore
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

About NCR
NCR Corporation (NYSE NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business NCR solutions run the everyday transactions that make your life easier NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries

In this exciting position, you will be responsible for working closely with our client to resolve technical issues and provide incident support

This position will report to NCR Program Manager and work closely with our regional and global teams You will be based in our Singapore NCR Office and visit our customers site as needed

Responsibilities

Manage NCR Retail solution configuration
Provide assistance to client with technical issues and third level support
Assists with classification and prioritization of incidents
Maintain test environments
Conducting requirements analysis, technical investigation and troubleshooting
Verifying project issues and fixes
Work with internal and external teams to successfully deploy the solution
Provide regular progress updates and reports to the team and/ or client
Act as a technical liaison for the client

Qualifications and Experience required

5 years of experience in an IT-related field
Experience working with Databases (Oracle or Microsoft SQL)
Experience in solving technical problems, and follow-through actions including documenting and sharing solutions
Experience working with Scripting Languages
Knowledge of MS Products
Experience working with Change Management Processes (ITIL) and Incident Management Systems
Excellent, well-developed interpersonal, client-facing skills
Excellent communication skills, both verbal and written
Ability to work towards deadlines and under pressure
Comfortable working collaboratively with on-site and off-site teams
Enthusiastic and Hungry to learn Willing to take on new challenges and resolve them methodically
Flexibility to work in different times zones

Preferred Qualifications

Experience working in an agile project environment
Experience working in retail and/or professional services
Retail POS products knowledge

EEO Statement
Integrated into our shared values is NCRs commitment to diversity NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential We believe in understanding and respecting differences among all people NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment

Statement to Third Party Agencies
To ALL recruitment agencies NCR only accepts resumes from agencies on the NCR preferred supplier list Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility NCR is not responsible for any fees or charges associated with unsolicited resumes

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

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