• Senior Support Manager Jobs in Chennai,India - 24983019

  • Standard Chartered Bank Ltd
  • Save Job
  • 10 - 15 Years
  • Posted : 29 days ago

Job Description:

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

The Role Responsibilities & Our Ideal Candidate

General Logical and Analytical abilities
Domain knowledge
Should be a team player
Skill Family UNIX/AIX, Shell Scripting, Oracle 10g/11g, PL/SQL, SQL tuning, MQ, Web Sphere, ITRS, AppDynamic, Control M, etc, Technical Skills Understanding application system, service issues and procedures
Relevant skills and knowledge of coding languages, shell scripting and use of tools
Understanding the Coding standards as laid by SCB, and ISCI
Application Support Provide 24 x 7 support
Analyze production issues and resolution
Involve in DR drills
Update remedy for problem resolution and closure
Interact with business users
Quality Focus Ensure compliance to quality, process and procedure
Service resumption, Improvement in Application stability
Deliver components as per specification and design
Mentor technical teams on addressing BAU issues
Prepare the unit test cases, Execute & record unit test case results
Provide technical support during SIT, UAT, OAT, DR etc
Work flow, mappings, static data migration from test to production environment as part of release management
Involve in implementation walk-thru and KT sessions to the BAU and other TSS teams
Organization Value Systems Upholding the Values of the Group and Company at all times
Compliance Comply with group technical standards and policies and report any non compliance to Line Manager for suitable action
Compliance with all applicable Rules/Regulations and company and group policies

Essential BE / BTech / MCA


Years of Experience

10 - 15 years

Apply now to join the Bank for those with big career ambitions

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th May 2020

Key Skills:

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