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Job Description:

Senior Support Engineer Job code 190007D8

Date of publication 03-04-2019 Starting date 30-04-2019 Job function Information Technology Business unit SG CIB Location Bangalore - India Job type Permanent contract

Environment Societe Generale Global Solution Centre (SG GSC), a 100 PERCENT owned subsidiary of European banking major Societe Generale (SG), Our role and purpose is to enable the strategic vision of Societe Generale Group We are doing this by pioneering cutting edge innovation from Design Thinking to Smart Automation & Artificial Intelligence, and applying it to banking
SG Global Solution Centre provides services in the areas of Application Development and Maintenance, Infrastructure Management, Business Process Management, and Knowledge Process Management, to Societe Generales business lines around the world
We are committed to creating a diverse environment and are proud to be an equal opportunity employer All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Mission
Work actively with team members to ensure production stability with proactive monitoring of the application

Vigilantly address production incidents

Escalate issues and other topics to the right team when needed

Perform daily checks and apply recovery and troubleshooting procedures strictly

Work on requests and communicate effectively with users, collaborate with stakeholders and colleagues across FTS locations

Identify opportunities to solve recurring issues and work along with L3 team to deploy the fixes

Work actively with team members to ensure production stability with proactive monitoring of the application

Improve existing documentation

Flexibility to work on rotational shifts and weekends as per business requirement

Improve existing documentation

Strong client driven approach & service oriented

Strong process orientation

Profile Bachelors degree in IT/CS or related field, or equivalent experience required

Overall Experience 6 years (Application Support, Maintenance & Enhancement)

Expertise on any Scripting languages (Ksh ,Bash etc)

Ability to learn and monitor on different platforms

Ability to write queries and debug stored procedures on any RDBMS, (Oracle, Sybase)

Ideal candidate to have worked on Investment Banking domain with knowledge of Equity/Derivative markets

Knowledge of web services an added advantage

Strong analytical and problem solving skills

Good knowledge of ITIL framework (preferably certified)

Understanding of DevOPS tools and concepts

Evolution

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

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