• Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

We believe work is not a place, but rather a thing you do Our technology revolves around this core philosophy We are relentlessly committed to helping people work and play from anywhere, on any device Innovation, creativity and a passion for ever-improving performance drive our company and our people forward We empower the original mobile device YOU!

What were looking for

You will be responsible for providing L3 support for Citrix Virtual Apps and Desktops software Also get involved in designing, developing and maintaining the software for the Citrix VirtualApp / VirtualDesktop family of products Maintain, analyze, troubleshoot and debug software programs Responsible for designing and developing tools used for troubleshooting and debugging

Primary Duties / Responsibilities

The primary duties for this position include but are not limited to

Debug and analyze customer escalations raised by Technical Support team from a code perspective
Create and maintain tools / plugins / software for the Citrix Virtual Apps and Desktops family of products
Get involved in some or all phases of the tools / plugin / software development and release cycle that include design, coding, code reviews, troubleshooting and debugging, installation, software maintenance and testing
Maintain a focus on customer requirements and project objectives while mitigating project and product risk
Must be self-motivated and able to work in a team environment with limited supervision
Must be able to provide direction to the Global Tech Support Teams (in all Geos) on crash analysis, advanced debugging, programming examples, code training and complex code change explanations Additionally, you may be required to write complex technical articles (white papers) and sample code for the knowledge base
May have worldwide travel requirements to remote Citrix offices to train Global Escalation Engineers on advanced troubleshooting and debugging techniques

Qualifications (knowledge, skills, abilities)

Development Analysis Engineer must possess excellent problem solving and communication skills The Technical skills required for this position are a good knowledge of programming and Windows debugging skills

Requirements (Education, Certification, Training, and Experience)

Position requires a BS [in Computer Science, Engineering] or MS with relevant experience working with multi-tiered application design and development, debugging techniques and tools required, including the ability to analyze and debug dump files, network and stack traces

Technical Skills Requirements

A candidate should have strong experience with the following concepts and/or technologies

Minimum of 3 to 5 years of experience in working with Windows internals
Strong understanding of Windows Internals and Windows kernel mode & user mode subsystems and APIs
3 to 5 years of working experience on kernel mode and user mode debugging with Windbg
Strong in C and C or C#
Exposure to troubleshooting tools like WPA / Perfmon, Procmon, Process Explorer, Spy is a plus
Exposure to Windows UI messaging, WinForms internals, ADSI, NDIS & WDDM is a plus
Desirable to have good understanding of basic Networking concepts Protocols, Trace Analysis and NDIS
Understanding of x86 / x64 Assembly Language is a plus

Physical Demands / Work Environment

Skills Used While In-position

Function as Development Analysis Engineer for Citrix XenApp / XenDesktop family of products
Develop and facilitate programs and tools used to for debugging and troubleshooting
Work with a team of developers to design, develop and maintain software for Citrix VirtualApps and Desktops family of products
Use programming language skills to develop temporary workarounds to complex customer situations
Ability to assess and work as part of the team on feature changes and code fix recommendations for Citrix products
Work with Engineering to define product enhancements that are critical to system performance and problem resolution
Work on software problems dealing with both the Escalation as well as Development Teams

What youre looking for Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device Its a simple philosophy that guides everything we do including how we work If youre an engineer, well give you plenty of ways to test your skills on cutting edge technology We want employees to do what they do best, every day

Be bold Take risks Imagine a better way to work If this sounds like you then wed love to talk

Functional Area Software Development

About us

Citrix is a cloud company that enables mobile workstyles We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose Flexibility and collaboration is what were all about The Perks We offer competitive compensation and a comprehensive benefits package Youll enjoy our workstyle within an incredible culture Well give you all the tools you need to succeed so you can grow and develop with us

Citrix Systems, Inc is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https//wwwcitrixcom/about/legal/privacy/citrix-recruitment-privacy-noticehtml

Citrix welcomes and encourages applications from people with disabilities Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at ASKHRcitrixcom for assistance

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 08th Jun 2020

Key Skills:

Why not try out our free online tutorials and gain an edge?

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status