• United States Of America, Usa
  • Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

Senior Site Service Engineer - 005D22

Schneider Electriccreates connected technologies that reshape industries, transform cities and enrich lives Our 144,000 employees thrive in more than 100 countries From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operationsHelp us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment



Great people make Schneider Electric a great company--

What do you get to do in this position

Engage individually with our customers to help solve their system problems while at the same be part of a high-performance team Gaining the satisfaction of solving problems

Learn everyday working on process control and PLC control systems Troubleshooting, upgrading and configuring equipment and applications

Travel extensively to customer sites

Primary Location Richfield, Ohio

Description

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems Checks out and approves operational quality of system equipment Instructs customers in the operation and maintenance of the system Serves as company liaison with customer on administrative and technical matters for assigned projects Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers To document and report on site activies for customer review and approval Position will include any aspect of a field support role and is not limited to system hardware, software, PCs, Security and networking The primary area of coverage would be the mid-western United States

KNOWLEDGE

Experience troubleshooting and supporting one or more of the following technologies Foxboro I/A or EVO, Triconex, Modicon, Wonderware or other DCS/PLC systems Experience with process control, networking, secured systems, or PLCs would be an asset Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways Expertise in cyber security related to control systems is a plus

SKILLS

Communication both written and verbal, Customer Satisfaction, Scheduling, Reporting, Negotiation and Conflict Resolution

JOB COMPLEXITY

Works on complex system issues where analysis of situations or data requires an in-depth evaluation of variable factors Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results Is expected to Network with key contacts outside own area of expertise Will be expected to mentor junior Engineers when applicable

SUPERVISION

As a field-based employee, will work alone with minimal or no supervision while on job sites Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead) Provides regular updates to supervisor on project/account status Goals are often communicated in broader solution terms

EXPERIENCE

Bachelor Degree in Electrical, Chemical or Computer Science preferred Typically requires a minimum of 5-10 years of related experience Any, post-graduate coursework is a plus

This job might be for you if

Enjoy working independently backed up by a great team

Like to solve problems and work closely with customers in a variety of industrial environments

Are interested in joining a team with a passion for customer satisfaction

You have skills and experience with process control and/or PLC systems

Enjoy continuously learning new skills and technologies

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo We want our employees to reflect the diversity of the communities in which we operate We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company Were looking for people with a passion for success on the job and beyond See what our people have to say about working for Schneider Electric



Let us learn about you! Apply today

You must submit an online application to be considered for any position with us This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct

Concerning agencies Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such

Schneider Electric is an Affirmative Action and Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Qualifications

Primary Location US-Ohio-Cleveland

Schedule Full-time

Unposting Date Ongoing

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Telecom, IT-Hardware/Networking
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 14th Apr 2020

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