• United States Of America, Usa
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  • 10 - 13 Years
  • Posted : 28 days ago

Job Description:

Senior Project Manager - Oracle Cloud

Senior Project Manager - US

47414BR

Job Description

Infosys EASORC Senior Project Manager- US

Infosys is a global leader in technology services and consulting We enable clients in more than 50 countries to create and execute strategies for their digital transformation From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively Our team of 190,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake

Wanted Global Innovators to Help Us Build Tomorrows Enterprise

As a Senior Project Manager (AMS Process architect), you will be formulating process and policies in line with ITIL and client standards with regard to Incident Management, Problem Management, Change Management, Service Request etc, and ensure that they are set in ITSM Tool You will be intensely involved in understanding the service management processes, streamlining them and configuring the same in the relevant tools along with the associated workflow You will be also responsible for coordination and status reporting to ensure requisite throughput and client communication

Location for this position is Glenview, IL This position may require travel

US citizens and those authorized to work in the US are encouraged to apply We are unable to sponsor at this time

Qualifications
Basic

Bachelors degree in Computer Science or foreign equivalent required from an accredited institution
Certified in ITIL (preferred) or equivalent framework
At least 10 years of relevant experience with IT

Preferred Formulates process and policies in line with ITIL and Client standards with regard to Incident Management, Problem Management, Change Management, Service Request etc, and ensure that they are set in ITSM Tool
Responsible to review and ensure that the lay down procedures and policies are adhered to
Report periodically on performance based on key KPIs to relevant stakeholders
Recommends process improvements to improve overall organization performance
Coordinates with various stakeholders in understanding any bottlenecks in terms of process and ensure that gaps if any are addressed
Ensure that process that are laid down are in line with Client Policies and procedures
Responsible for coordination, status reporting and stability of project oriented work efforts
Establishes and implements project management processes and methodologies for client to ensure Enhancements & Incidents are delivered on time, adhere to high quality standards and meet client expectations
Responsible for teamwork assignments, directing and monitoring work on a daily basis, identifying resource needs, performing quality review
Assists Program Manager in partnering with client team in prioritizing Enhancements in delivering value to business
Possess extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques

Nice to have

Ability to leverage distribution (Industry best practices, experiences from past projects
Knowledge on Best Practices followed in distribution Industries, Oracle ecosystem
Ability to interact at all levels of clients organizations Strong verbal, written, and interpersonal communication skills
Ability to work in an offshore-onsite global delivery model context

The job entails sitting as well as working at a computer for extended periods of time Should be able to communicate by telephone, email or face to face Travel may be required as per the job requirements

About Us
Infosys is a global leader in consulting, technology and outsourcing solutions We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

Country

USA

State / Region / Province

Illinois

Work Location

Glenview, IL

Interest Group

Infosys Limited

Company

ITL USA

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
Infosys Technologies Ltdarfix

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