• Senior Professional Services Consultant Jobs in United States Of America - 23845993

  • Symantec Software Solutions Pvt Ltd
  • United States Of America, Usa

Job Description:

Symantec Corporation (NASDAQ SYMC), a global leader in cybersecurity, operates one of the worlds largest cyber intelligence networks allowing organizations, governments, and people to secure their most important data wherever it lives Enterprises across the world rely on Symantec for integrated cyber defense against sophisticated attacks across endpoints, infrastructure, and cloud More than 50 million people and families rely on Symantecs Norton and LifeLock Digital Safety Platform to help protect their personal information, devices, home networks, and identities at home and across their devices

ID Analytics (a division of Symantec) is a leader in credit and fraud risk solutions with patented analytics, validated expertise and up-to-the-minute insight into consumer behavior Founded in 2002, with a vision to think differently about how institutions solve the problem of verifying consumers identities, we now tackle a full range of identity challenges, including assessing credit risk and improving online customer experience Our tools help our clients protect themselves and their customers from identity risk and fraud Our solutions are all powered by analytics, but its our access to data unseen by other bureaus that differentiates our solutions ID Analytics is a Symantec company

We are looking for an experienced Professional Services Consultant to join our team

Position Summary

Reporting to the VP Sales & Consulting, the Professional Services Consultant is the primary, technical point of contact throughout the sales cycle and product implementation process The Consultant will be the subject matter expert for all IDA products and will be responsible for understanding client needs and matching them to solutions using IDAs products Professional Services Consultants work collaboratively with various departments across the organization to support the sale of ID Analytics solutions This individual will also be responsible for coordinating resources across several functional areas In addition, the Professional Services Consultant will provide leadership and mentoring to other members of the Professional Services team as well as work with other senior employees across the organization in ensuring our products are at the forefront of the industry

The ideal candidate has the following characteristics

Proven Over-Achiever Projects you have led have exceeded expectations

Service Oriented You are adept at communicating to a wide range of people and enjoy providing quality service

Self-Starter You can stand on your own as the point person while resolving an issue

Effective You ensure projects are completed on-time, to-budget, with the highest technical expertise and professionalism while maximizing customer satisfaction

Ambitious You are excited about joining a growing, innovative company where you can make a significant difference

Mobile You dont mind traveling around as needed to get the job done This position will require at least 40 PERCENT travel

Principal Duties

Serves as the day-to-day technical expert on external and internal projects and engagements
Participates in business development activities, including the presentation of products and solutions to prospective clients, the preparation of statements of work (SOWs) and pricing
Lead meetings with project stakeholders to align resources and determine relative priority of projects to maximize business results
Work with senior decision-makers using cutting-edge technology to solve significant business problems
Funnel concepts for product innovation to product managers
Provides project leadership and mentoring to other team members
Other duties as assigned

Qualifications

Bachelors Degree in business administration, engineering, math, economics, computer science or other relevant field MBA or Masters degree is preferred
Ten or more years of professional work experience with at least seven years of experience managing projects with multiple team members
Seven years or more experience working as a professional services consultant, project management, customer management or sales engineering
Prior experience in the financial services or wireless industries
Prior experience conducting credit/fraud risk management analysis
Experience in business process re-engineering practices and methodologies
Excellent working knowledge of technology and technology development components including databases, programming, languages/environments, web standards, open source, process mapping, Agile/Scrum, etc
Ten or more years in credit underwriting, credit score development, and / or the usage of credit scoring products or models in a lending environment is preferred
Proficiency with FCRA, ECOA, GLBA, and other lending regulations is preferred
Excellent Organizational and Project Management Capabilities
Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software
Demonstrated ability to effectively prioritize multiple projects and deliver results in a timely manner
Excellent Teamwork and Collaboration Skills Demonstrated ability to negotiate resources and priorities with multiple stakeholders in order to drive business results
Serve as a bridge between technical and non-technical audiences
Operates effectively in a highly cross-functional, matrixed environment
Professional demeanor to maintain and enhance relationships

Excellent Communication and Presentation Skills Demonstrated ability to communicate with team members, executives and customers
Expert at building presentations with clear, complete messages
Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing)

Expert Technical Experience in the following areas Microsoft PowerPoint
Microsoft Excel

Symantec is proud to be an equal opportunity employer We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law Symantec strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds

We also consider for employment qualified individuals with arrest and conviction records In addition, Symantec will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant Learn more about pay transparency

EEO is the law Applicants and employees of Symantec Corporation are protected under Federal law from discrimination See the EEO poster and supplement

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 18th Apr 2020

Key Skills:

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