• Senior Professional Service Delivery Coordinator Jobs in Mumbai,India - 23771385

  • DXC Technologies
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Requisition ID

51214788

Category

Delivery Services Group

Job Family

Service Delivery

Location

Mumbai, MH IN

Schedule

Experienced

Summary

Coordinates delivery of company products and services according to agreed upon business solution goals and objectives

Essential Job Functions

Coordinates moderately complex to complex activities of functional areas or of department account leads to ensure that business solution objectives are met
Interprets demand forecasts and assists functional areas or departments in planning and delivering end-to-end services
Oversees account specific service problems and the prioritization of work requests
Maintains records of expenditures to ensure that costs do not exceed approved budgets Identifies and escalates issues related to budgetary compliance in relation to expenditures
Coordinates communications between functional areas or departments and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications
Assists in developing new business proposals and introducting new technologies to enhance competitiveness of company products and services
Identifies service improvements to increase customer satisfaction Communicates improvement needs to appropriate parties to ensure timely implementation and to maintain client satisfaction
Ensures delivery of projects meet client and company expectations and needs
Provides leadership and work guidance to less experienced personnel

Basic Qualifications

Bachelors degree or equivalent combination of education and experience
Bachelors degree in business administration, engineering, information systems or related field preferred
Six or more years of support services or project or program experience
Experience working with the technology industry
Experience working with company products and operating systems

Other Qualifications

Good project management skills
Good analytical and problem solving skills
Good interpersonal skills to interact with customers and team members
Good leadership and organizational skills
Good communication skills
Accounting skills
Ability to work in a team environment
Willingness to travel

Work Environment

Office environment

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 07th Apr 2020

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