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Job Description:

Senior Product Designer Chennai, India Full time


Freshworks Inc is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer The companys suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers Founded in October 2010, Freshworks Inc is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India Freshworks has its HQ in San Bruno, California, and global offices in India, UK, Australia, and Germany The companys cloud-based suite of SaaS products is widely used by over 100,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco

Job Role

We are looking for a creative user experience designer, whos obsessed about building intuitive, paradigm-shifting, unapologetically simple user experiences Youll empathize with the user in bringing out a creative solution right from the conceptual stage, conducting user research and translate them into wireframes and prototypes Perseverant in iterating full system and design to ensure a great user experience


Design sitemap, wireframes, mockups with a mindset to make our users life better
Understand the core difficulties and devise creative and practical solutions
Perform research and analyze the real expectation of the user
Believe in action items on every screen and make a great effort in offering minimalist design within the scope of the system
Facilitate the clients digital product visions by designing wireframe, sketch, prototype, and mock-ups
Collaborative design with other partners viz product management, marketing, technical architect, developers, and visual designers
Present effective user stories and journeys across multiple devices
Understand the delivering value of a good design today than a great design next year
Administer and collect user acceptance testing and perfect design if needed
Iterate the complete product/ system and culls out areas of improvement for better user experience
Champion new ideas and takes smart risks
Implement and support compliance to Freshworks compliance and information security processes


Proven experience in UX experience for multiple digital devices (Web, tablets, mobile and wearables)
Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages
Experience designing mobile apps or complex enterprise applications
Proficient with Balsamiq, Invision, Sketch, MarvelApp, Framerjs, Quartz, Adobe Photoshop, Adobe Illustrator, UXPin
Ability to work with cross-functional teams in understanding detailed requirements and aligning the needs of product vision
Has deep knowledge in UX standard
Excited to follow the UX industrys latest trends and technologies
Preferably experienced in designing for international languages and complex product requirements
Can articulate design processes, ideas, and solution to the team
Seasoned in testing usability and accessibility concerns
Open to constructive feedback
Standout colleague

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Graphic Designing/Animation/We b Designing
Salary : As per Industry Standards
Deadline : 15th Apr 2020

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