• Senior Orthopaedic Surgical Specialist Jobs in United States Of America - 25523906

  • United States Of America, Usa
  • Save Job
  • 2 - 5 Years
  • Posted : above 1 month

Job Description:

Provide effective technical consultative service to customers before, during and after routine surgical cases
Consistently ensure customer and patient satisfaction
Apply product proficiency by ensuring customers understand technical specifications and on-label use of products
Provide inventory management and invoicing support to customers and branch operations

Duties & Responsibilities

Provide surgeons and clinical staff with technical information regarding the use of Stryker products prior to, during and/or after surgical procedures; respond to customer queries and requests
Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location
Attend and support routine primary surgical procedures
Effectively identify and troubleshoot product-related problems and/or issues related to a customers application of a product
Document every incident regarding product performance; assist in preparing reports regarding these product issues according to Company policy and governmental requirements
Assist in the return/addition of goods resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures
Ensure that products requiring maintenance and/or evaluation are returned to the branch in a timely manner
Under the direction of a manager, Sales Rep or Senior Orthopaedic Specialist, provide limited product training to colleagues and/or customers in both one-on-one and in-service settings
Support sales initiatives by assisting with technology upgrades
Interact with various internal stakeholders (eg, marketing, product development) concerning products and product application
Successfully complete initial training/certification program for Orthopaedic Specialists and demonstrate proficiency in products routinely used in specific customer accounts
Maintain product/instrumentation knowledge and professional skills through internal training, external seminars and other available means


High School diploma Prefer Associates Degree or Bachelors Degree in a technical field of study

Prefer 2 years as hospital and/or military surgical technician, nurse or other directly relevant position
Demonstrated problem solving, interpersonal communication and teamwork skills, including the ability to deliver clear verbal messages regarding technical subjects
Demonstrated ability to manage complex processes with high detail orientation
Demonstrated ability to provide accurate, timely and effective customer service
Demonstrated ability to utilize office systems (Microsoft Office)
Prefer proficiency in order and inventory management systems

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial, Healthcare
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 27th Jun 2020

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