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Job Description:

Senior Manager - Sales Operations Bellevue, Washington

Sales Sales Operations


Icertis, the leading enterprise contract management platform in the cloud, solves the hardest contract management problems on the easiest to use platform With Icertis, companies accelerate their business by increasing contract velocity, protect against risk by ensuring regulatory and policy compliance, and optimize their commercial relationships by maximizing revenue and reducing costs The AI-infused Icertis Contract Management (ICM) platform is used by companies like 3M, Airbus, Cognizant, Daimler, Microsoft and Sanofi to manage 65 million contracts in 40 languages across 90 countries

The Senior Manager of Sales Operations is dedicated to optimizing the sales functions through process, analysis and tools to reach our revenue objectives Sales operations plays a cross-functional role to drive sales planning, reporting, pipeline & forecast management, sales process optimization, sales model design and sales program implementation Reporting to the Sr Director of Sales Operations the Sr Manager, Sales Operations works closely with sales leaders to ensure the appropriate objectives and priorities are enabled within the sales organization

Responsibilities Support ongoing cross-functional sales planning efforts
Work with sales leadership to develop and tune sales model and role structure
Drive lead-to-close cycle plan in coordination with marketing, inside sales, field sales and partner teams
Partner with Marketing to develop and monitor lead management SLAs, including scoring, routing, notification, and follow up
Oversee and drive sales forecasting and pipeline process with sales leadership
Drive weekly forecast with Chief Sales Officer (CSO), Regional VPs and their teams
Build predictable lead-to-close model that provides proactive forecasting insight
Work closely with Finance to develop and drive a predictable and reliable revenue forecasting model
Drive performance management and deliver business insight to optimize the revenue cycle
Proactively deliver insight to the sales leadership team with a focus on improving productivity and scale throughout the sales cycle Work with sales management to inspect sales process quality, identify process bottlenecks, and prioritize opportunities for improvement Facilitate continuous process improvement
Identify performance targets with an aim toward increasing velocity, conversion rates and revenue assist team in driving to meet performance objectives
Create dashboards and reporting that supports a system of accountability for sales leadership
Monitor rep performance from hire, through on-boarding and full-productivity cycle
Improve sales team effectiveness through process improvement and tools infrastructure
Implement enabling technologies Monitor the assigned sales organizations compliance with required standards for maintaining CRM data Works closely with sales management to optimize the effectiveness of the firms technology investments
Coordinate training of core sales tools to sales, sales management, and sales support personnel in the sales organization supported

Requirements & Skills Experience building sales operations functions at a high growth SaaS company
Deep understanding of how sales models & sales processes work
Experience working cross-functionally with multiple internal stakeholders including Sales, Marketing, Partner Development, Finance and Legal
Working knowledge of SaaS subscription models and revenue recognition
Proven track record of delivering initiatives focused on operational efficiency, sales process improvement, automation and scalability
Strong analytical skills including use of tools like Excel, Power BI and Salesforcecom reporting for addressing KPIs, business insights, data integrity and problem solving
Bachelors degree
Experience utilizing Salesforcecom for managing sales process and reporting
Knowledge of ABM a plus
Exceptional written and verbal communication skills
Strong balance of strategic thinking and execution skills critical
Ability to prioritize tasks effectively
Ability to thrive in a fast-paced, unpredictable environment
Adept at project management and cross-functional collaboration
NOTE This is not a remote position It is based in Bellevue, WA

Icertis is not open to 3rd party solicitation or resumes for our posted FTE positions Resumes received from 3rd party agencies that are unsolicited will be considered complimentary

Icertis, Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws Icertis, Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : Sales/Business Development
Role : Channel Sales
Salary : As per Industry Standards
Deadline : 15th Jul 2020

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