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  • 14 - 20 Years
  • Posted : above 1 month

Job Description:


- Responsible for the complete customer Order Fulfillment (Offer and Order) for the Business Units under this team

- Customer forecast, direct interface with customer and then co-ordinate with internal team

- 30-40 % into logistic, warehouse

- Develop and lead sales order and operations planning process

- Monitor Order team to ensure they process orders with shortest turnaround time of 48 hours

- Conduct training to Order and Offer team leads

- Monitor and improve order fill rate, inventory turns and back order processing

- To manage day to day operations

- Monitor and ensure order booking and sales plan / forecasts

- Stock replenishment for select product lines as predefined

- Submission of reports/dashboards on monthly basis

- Order & Offer processing as per pricing guidelines, terms (global accounts and local accounts)

- Monitor Offer team to ensure they meet the required timelines in responding to internal and external customers

- Prepare debit note / credit note (co-ordinate suppliers, customer & finance )

- Closely monitor and follow credit limits before invoicing

- Review inventory and push to Customers / Sales based on the basis of material arrangement

- Plan forecast accuracy

- Monitor overseas logistics

- Day to day operations of EXIM team

- Compliance to EXIM government policies, statutory norms, etc

- Effectively manage and handle domestic logistics

Key metrics and deliverables

- Optimum material planning

- On time delivery

- Customer escalation handling and customer satisfaction

- Forecast accuracy (local production and FG imports )

- Monthly uniform distribution of billing

- Compliance of audit processes

- Effective clearance to overseas subsidiaries for material dispatch / priority container loading

- MIS reports


- Order fulfillment, order processing, Sales order processing, costing with SAP

Desired candidate Profile

- Good Communication Skills

- Adaptability

- Quick Learner

- Team Handling Skills

- Should have handled a team of 5-8 people

- SAP Knowledge

- Incumbent must be fluent in Tamil Language

Interested Incumbents located in & around Chennai can write to or call Sneha 8310560030

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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