• Senior Manager/Manager Collections Jobs in Gurgaon,India - 25318014

  • Cvent India Pvt Ltd
  • Save Job
  • 12 - 14 Years
  • Posted : above 1 month

Job Description:

This position is in our Finance department for experienced graduates & postgraduates with 12-14 years of experience in collections / Accounts Receivables environment including at least 7 years as a people manager role The role requires prior experience, leadership skills and maturity, besides the ability to manage global customer and business interactions The position reports to the Director of Accounts Receivable and has a primary interface with multiple international partners and customers in a matrix organizational structure

This is a position of elevated responsibility, which is primarily responsible for managing collections target and will also be looked upon to guide and partially manage the overall provision of Accounts Receivable This position originates and leads Finance practices and objectives that will provide an employee-oriented; high-performance culture that emphasizes empowerment, quality, productivity, and standards

Work Hours 630 PM 330 AM IST (Cab provided)

Desired Skills and Experience

Position Duties

Accountable for reducing delinquency for assigned accounts/portfolio
Follow-up and Negotiate with delinquent customers Helping in high-level negotiations and escalations with delinquent B2B customers by calling and sending reminders, Demand / Dunning Letters, delinquent notices to overdue accounts
Aid in Decision Making Actively interact with the US team and help in delinquent customers related decision-making
Conduct team strategy meetings and periodical one on ones
Partner with cross-functional teams to share best practices and improve communication and procedures
Meet defined department goals and activity metrics
Recommend accounts be shifted to an external collection agency and to be written-offs
Reporting Tracking assigned project performance and weekly & monthly reporting to the direct Supervisor

Candidate Requirements

12 years of the overall experience, with experience in collections
Strong mathematical skills, attention to detail, goal-oriented and should possess problem-solving capabilities
Proficiency with Microsoft Office for Windows (Outlook, Excel and Word) is required
Experience using Oracle Financials and Salesforce is a strong plus
Self-starter who is action-oriented, organized, and possesses a strong sense of urgency
Ability to work well in a team-oriented and intensely deadline-driven environment

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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