• Senior Manager , DevOps Lead Jobs in United States Of America - 23631713

  • Pfizer Inc.
  • United States Of America, Usa
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

The Global Digital Operations organization works within a Scaled Agile Framework (SAFe) environment with a DevOps culture of Continuous Improvement It will be critical for the individual in this role to align to both the framework and the culture of the organization and seek to continuously optimize and automate processes within the Shift-Left model established by our team

A key success metric will be the overall reduction of tickets within each of the platform service categories and aligned to ratios of assets, eg Number of Tickets per Site Additional success criteria will be both tracking and reporting of personal ideas on how to increase efficiencies anywhere within the organization


The individual in this role will need to garner the respect of senior members of the team and must have the required experiences that set the foundation for that respect This individual will be someone with a wide range of previous related assignments, quantified success in those assignments, and a defined level of knowledge in the areas of DevOps/Agile expertise that will drive success in this role as defined within my team Specifically, this person will be leading matrix processes and teams within several complex activities and efforts across the following areas

SAFe Advocate / Coach

Ensures that all relevant team members associated with producing deliverables within the DS&E organization are trained and well versed on DevOps and have common understandings of definitions, process and success storiesThis includes all levels within our organization Foster a DevOps culture ensuring that security, monitoring, operability and ease of deployment are part of teams considerationsPerforms the role of advocate to provide strong and convincing arguments across the organization in support of the DevOps frameworks and cultureChampions Agile development best practices (unit testing, TDD, automation, CI / CD, pair and mob programming)Encourages continuous learning and improvementWill assess, plan, and drive the Agile approach, principles and practices during transformation

Formalized Feedback Mgmt

The person in this role will architect and implement a solution to ensure that well defined processes are developed to institute formalized feedback loops at all relevant points within the organization and that feedback is curated, reviewed and presented to decision makers in a way that will help to drive improvements where necessary Will guide and mentor managers and team leads in conducting effective retrospectives and help identify meaningful metrics to measure process maturity Will conduct strategic workshops to lead teams in finding additional opportunities to enhance process

Process / Continuous Improvement

Develops and leads sessions to help teams identify improvement opportunities and track those opportunities to full implementationLeverages the DevOps culture to build team-based approaches to continuous improvement Use advanced systems coaching, organizational development, culture, change management and leadership skills and uses those skills to affect organizations at large

Metrics on Optimizations

Develop processes to both identify and capture key metrics that tell the story on trajectories of improvement and also provide early insights into failures in culture and practiceInspire and encourage teams to try new creative ways to reduce process overhead, increase test coverage and decrease their feedback-loop cycle time

Constraint/Bottleneck Hunts

Partnering with DS&E Continuous Improvement lead in conducting hunting sessions to help teams identify where constraints and bottlenecks exist and document initial insights as leverage for future continuous improvement efforts Provide feedback to relevant process owners and seek broad input for potential change impact when defining cases for change Will develop a solution to document full value streams across both business and digital areas of responsibility and provide layered insights to time, resource expenditure, and cost Layered value streams will be serve as foundations to have organization wide input potential areas of improvement

Automation Targeting

With relentless fervor, ensure that all teams are seeking opportunities to automate processes wherever possibleSeek to minimize or eliminate manual hand-offs and to also link all automated workflowsAssist teams in producing business case analysis to ensure clear messaging as to the why of automation improvements

Shift-Left Methodology

Leverage the Global Digital Operations Shift-Left model of seeking to reduce the complexity of required functions and tasks so that lower cost resources are leveraged whenever possibleFurthest Right in a shift-left model is Engineering/DevelopmentFurthest Left in the model is automation, and then elimination of work

Communicate Success Stories

The DevOps lead will own the responsibility of developing communications practices, forums and formats to effectively communicate when a team has a good story to tell around DevOps process improvements, automations, culture improvements, etc

Additional projects and efforts as assigned


BA and 5 years of demonstrated experience as an information technology professional in an environment with Drupal or Open Source CMS websites, monitoring solutions, and ESBs
Relevant experience within information technology roles with increasing responsibility designing, delivering, and maintaining large-scale, global systems & platforms
Awareness of classic and new design patterns and ability to help others recognize them and use them component design
Deep knowledge of cloud architectures such as Amazon Web Services, including experience improving processes with 3rd party providers
Scrum Alliance Certified Enterprise Coach or similar certification
years of experience in successfully leading large-scale Agile transformations with methods such as XP, Scrum, Lean, or Kanban
At least years of experience working with various scaling Agile solutions such as SAFe, LeSS, Nexus, DaD, SoS
Hands-on experience applying Lean / Agile methodologies within software, infrastructure, , and operational environments
Have Agile or Scaled Agile certifications (SPC) or similar
Successfully coach and mentor teams on the organizational value to drive implementation, success and overall adoption of Agile framework
Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization
Senior Agile Leadership skills with an ability to lead by example and challenge command and control behavior


Bachelor of Science degree in the fields of Information Management, Computer Science, Engineering, Technology Management or relevant disciplines
Strong vendor management skills in a globally dispersed solution provider environment
Strong client engagement skills
Business analysis and user experience skills are a plus
Willingness to contribute fresh and innovative ideas
Technological aptitude
Change agile; must take action on projects quickly
Seizes accountability/self-starter
Quickly learns new skills and knowledge readily
Team oriented
Demonstrated business acumen and leadership behavior
Excellent oral and written communication skills
Excellent analytic and problem-solving skills
Negotiation and influencing skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th Mar 2020

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