• Senior Manager , Business Process Improvement - Global Transaction Services Jobs in Hong Kong - 23789603

  • DBS Bank Ltd
  • Hong Kong

Job Description:

Senior Manager, Business Process Improvement - Global Transaction Services - ( WD09139 )

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards

This role focuses on the End-to-End process analysis and improvement in different areas, in order to increase both employee and customers satisfaction


Understand and map out processes end to end, including client touch points, product handling, Operation processing
Conduct deep dive process data analysis, insight generations and improvements proposals
Propose continuous process improvement ideas, eliminate waste, increase end-to-end efficiency
Deliver and implement improvement projects
Facilitate strategic transformation agenda
Continuously build capability in the Process Engineering Practice


Bachelors degree in areas of Industrial Engineering, Information System Engineering, Operational Management, or related majors preferred
3-5 process improvement related working experience required
Data analysis, Business requirement analysis experience required
Experience in workshop/ hackathon facilitation preferred
Six-sigma black belt, Agile Scrum Master, Design Thinking certification preferred
Strong communication skills, strong data analytics mindset
Open minded, team-oriented, high efficiency, multi-tasking

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : Banks/Insurance/Financial Services
Role : Banking -General
Salary : As per Industry Standards
Deadline : 11th Apr 2020

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