• Senior Manager/Associate Vice President - Pharmacovigilance Operations - BPO Jobs in Kolkata,India - 24759442

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  • 12 - 22 Years
  • Posted : above 1 month

Job Description:

A Leading BPO is hiring for SrManager/AVP Pharmacovigilance Operations for Kolkata Location

Experience 12+ yrs (Should be associated currently/previously with BPO)

CTC 24-36 L

Education Registered Pharmacist, M Pharma/B Pharma Preferred, Life Sciences academics is a must

Shift Timings 200PM-600AM

Principal Responsibilities -

- Independently manage PV account including multiple LOBs, ~100+ FTE

- Manage service levels for LOB and take steps for continuous improvement

- Ensure compliance to SOW, MSA

- Prepare review decks and front end weekly/monthly/quarterly reviews

- Meet revenue and margin targets

- Lead project management for new business ramp and other new initiatives, as needed

- Conduct weekly internal reviews with DRs and drive outlier management within the process

- Team member appraisal for DRs and ensure adherence for the team

- Capacity planning in coordination with WFM

- Work with multiple functions, ie Finance, Corporate Logistics, Manufacturing, Supply Chain, etc to meet

- Staff Motivation, Performance appraisal of team members and counseling for performance and capability building in conformance with goal


Profile Summary:

Employment Type : Full Time
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Salary : Not Mentioned
Deadline : 02nd May 2020

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