• Senior Knowledge Analyst - End to End Digital Journey Jobs in United Kingdom

  • United Kingdom, Uk
  • Save Job
  • 2 - 5 Years
  • Posted : above 1 month

Job Description:


Todays challenge is to digitize at scale (go from dozens of proofs of concept to thousands of digital solutions) and at speed (in less than 2 years) end to end despite many internal roadblocks such as sub-optimal governance, capabilities or IT systems End-to-End Digital Journeys (E2E DJ) are a vehicle to deliver better experience faster and at a lower cost, through better execution of end-to-end process that extends beyond traditional value chains The filter may be customers, employees, or citizens E2E DJ enable to build a new digital future and bring high delivery velocity through Agile ways of working E2E DJ are a comprehensive transformation, from front end all the way through to core platforms

We are looking for a Senior Knowledge Analyst (SKA), to help shape our E2E Digital Journey Transformation offering and apply it during large scale digital transformation projects The ideal candidate will have experience contributing to the delivery of complex Digital projects and will bring a passion for developing and enhancing IP which can be integrated into a consulting service offering As part of our international and cross-functional team, she/he will have the opportunity to work with our experts on one of BCGs Key Digital Programs


The successful candidate will have an overview of BCGs activities in the enterprise digital transformation and delivery space and be able to make connections between people, resources, and information in this rapidly evolving space Unlike traditional consulting staff, the SKA will have an opportunity to work on long-term projects and initiatives to provide insights to consulting teams

Providing deep knowledge for client work with a focus on our digital products and topics, in particular E2E Digital Journeys
Scoping knowledge needs of case teams & liaises with internal teams- KT and/or DRS to address them
Acting as a thought partner, establishing credibility with case teams and provides problem solving and expertise insights around enterprising digital transformation and delivery topics
Deploying IP led offerings around E2E Digital Journeys, eg, benchmarks or assessments and supporting teams by writing material for proposals and selling documents
Proactively sharing fresh and commercially expertise with case teams about state of the art technologies, methodologies and tools and how it can bring value to a clients business and, in particular, operations
Identifying relevant experts and connects them to case and proposals team and participating and is an active member of E2E DJ communities, builds expert networks
Making substantial contributions to development of the on E2E Digital Journey transformation offering and capturing case work experience, and contributing to the improvement of methodology, tools, enablement material and topic development on areas of expertise
Together with consultants and senior KT, collect, synthesize, analyse case team learning & input into new knowledge products and creating vignettes featuring our best work


You are the one if you have organizational skills, can communicate effectively, collaborate and work well in teams You should have experience working as a Digital strategy consultant or in a Digital role with a strong focus on operational delivery of digital transformations and/or in leading Telecommunications or Financial Institutions companies You bring an understanding of many of the following areas/topics, digital & analytics trends eg use cases, pilots, tools and vendors, digital financial technologies, eg AI, data analytics, etc, disruptive digital banking models such as best practices and market leaders, tech & industry disruptions through start-ups, eg key players, investors and state of the market and Agile ways of working, eg delivery models and best practices
Bachelor degree required, advanced degree preferred, with demonstrated high academic achievement, preferably in Business Administration with a minor in Computer Science (other advanced degrees are accepted as well, eg Law, Mathematics, Physics)
2-3 years of industry experience or 1-2 years consulting experience
Expertise in digital preferably with a focus on customer or digital journeys, digital and/or data & analytics ideally within a telecommunications or/and banking context
Understanding of many of the following areas/topics
Digital & analytics trends Use cases, pilots, tools and vendors
Digital financial technologies Blockchain, P2P lending, data analytics, AI, etc
Disruptive digital banking models Best practices and market leaders
Tech & industry disruptions through startups Key players, investors and state of the market
Agile ways of working Delivery models and best practices
Flexible and curious, open for new things and able to propose innovative ideas, able to work creatively and analytically in a time-limited, problem-solving environment
Excellent written and verbal communication skills, able to write clearly and concisely
Strong organization and project management skills, with the ability and desire to work in a fast-paced environment and ability to navigate and thrive within complex stakeholder environment
Intercultural competence and experience of working in more than one country and/or multi-cultural teams
Team player, open, pleasure to work with and positive in a group dynamic, ability to work collaboratively in virtual teams and someone who is self-starter and highly proactive
Highest ethical standards, with an ability to be discrete and maintain confidentiality

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 20th Jan 2020

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