• Senior IT Expert Supply Chain Jobs in Bangalore,India - 25719969

  • Merck Ltd
  • Save Job
  • 10 - 13 Years
  • Posted : 28 days ago

Job Description:

IT Service and project support for Manufacturing, Supply Chain, and Quality systems in the Americas

Roles & Responsibilities

- 1st and 2nd level support for local applications in Americas including Incident management, Knowledge Management, Change Management, Release Management, Problem Management, change request management, monitoring, trouble shooting of application interfaces on request
- 3rd level support on request including application change and new development for web appliations, client/server applications or cloud based applications
- SPOC for solution provider for 3rd level support, coordination of solution provider
- Reporting and monitoring of SLA targets
- Support Project Manager or Service Delivery Manager

Qualification, Skills & Experience

- Experienced IT Project/Service delivery/Development for business application in manufacturing, supply chain and quality area (5~10 years)
- Experiences of business process in Pharmaceuticals, Life Science or Chemical indutry
- Advanced knowledge of server platform (ie MS Windows Servers, MS Active Directory, Linux and etc)
- Knowledge of a variety of data sources (SQL, flat files, spreadsheets, non-SQL data, XML, Oracle, Redshift, IMS, cloud sources) required
- Experience/working knowledge with a number of the following technologies SQL Server, Oracle, BI Reporting Tools, AWS, Tableau, Web development, Java, HTML, K2 Workflow, HP Service Now, or others and working experiences under Qualification and Validation framework
- Good knowledge of IT processes (ITIL based) and tools (eg ServiceNow, HPSM, JIRA,)
- Fluent in English
- Good teamwork capability and customer orientation

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 22nd Jul 2020

Key Skills:

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