• Senior International Client Service Analyst Jobs in China

  • Iqvia
  • China
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Job Description IQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward

Are you up for a new challenge Clients count on IQVIA as a strategic partner in supporting mission-critical decision making The international cooperation between IQVIA and our clients is usually centrally managed by their headquarters If you are interested in taking on a key role in this highly interesting environment and developing yourself further - then we look forward to receiving your application!

Your mission

Together with our Key Account Management, you are responsible for supporting the Headquarters Customers
You are the first contact person for all topics related to Client Service
You are responsible for the coordination of country enquiries with regards to quotations and international projects
You ensure compliance with quality standards and are responsible for compliance reporting
You lead regular Client Service meetings, develop and maintain the best contacts in the customers organization
As you identify client needs, you collaborate with IQVIA Marketing, Market Research, Sales, Consulting and IT colleagues to develop tailor-made solutions for the client
You are the Central authority for the monitoring of customer relationships at international level products, services, ongoing projects and customer satisfaction in the countries
You establish regular reports for your Headquarters Customers
In close collaboration with our Key Account Management, you create a holistic strategy for the entire IQVIA Service portfolio for your assigned accounts
You ensure a professional support and training of our clients (general support & analytical expertise)

Your profile

Completed Degree or vocational training with relevant further education
Several years of experience in the support of demanding clients or in marketing / sales (B2B) of complex Solutions and Services where your consultative skills were essential
Experience in the Pharmaceutical / Healthcare / Life Science Industry together with IQVIA data analysis is ideal A background as Business Analyst / Market Research combined with an experience with end-to-end sales process from another industry could also be a good fit
Customer-focused with a sound analytical mindset and understanding
Excellent communication and presentation skills, ability to work and to feel confident in a matrix organization
Drive and ambition to achieve and exceed the (sales) targets
Excellent command of Excel and PowerPoint, additional data analysis tools are a plus
Fluent in English, German skills would also be advantageous

Place of work Rotkreuz

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage It takes brave minds, pushing the boundaries to transform healthcare Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients

Forge a career with greater purpose, make an impact, and never stop learning

Job ID R1094873

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Company
Iqvia

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