• Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

Ciena may well be the most important technology company youve never heard of The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile-stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps VR, AI, IOT, 5G literally none of it would be possible without the mind-boggling technology that makes the internet itself work For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within the most advanced companies in the world What will you do at Ciena

We are looking for a seasoned, experienced, Senior Information Developer (Technical Writer) to be a dynamic and versatile member of the Ciena Product Documentation Development organization You will be responsible for the development, evolution and maintenance of Ciena Technical Publications (including on-product online help) that are key to the Ciena business


Plan, research, create, develop, write, edit, and update a variety of software/hardware documentation (product descriptions; installation manuals, operation and administration manuals, user guides, API reference guides, etc) for packet optical and network management products and network design tools

Produce product documentation that is clear, concise, compliant with Ciena documentation and quality assurance standards and suitable for technical and non-technical users

Publish customer documentation as web-based technical publications and as on-product online help

Work in concert with colleagues across multiple time-zones and collaborate effectively with cross-functional teams that include Product Line Management, Software and Hardware Design, Product Verification, System Network Engineering, Customer Support and Marketing personnel

Required Skills

Superior writing skills and effective communication skills

Strong research and problem-solving skills

Ability to respect deadlines and adapt to changing priorities and requirements

Ability to work individually or as part of a team

Ability to lead and mentor new Technical Writers

Required Experience

5-10 years writing experience in the telecommunications or technical arena, with preferably a minimum of 2 years in the telecommunications arena

Experience with the packet optical/data hardware and provisioning/network management aspects of telecommunications equipment/networks

Expert proficiency with Adobe FrameMaker (Structured/XML)

Experience with DITA

Experience with CMS and CCMS document management systems

Experience interworking with XML software development environments

Experience with Agile development processes, including customer documentation development in an Agile environment

Working proficiency with Asciidoctor and publishing using Gitbook

Working proficiency with MSWord, Excel, PowerPoint

Working proficiency with Visio, Illustrator, CorelDraw, and/or other CAD vector-based graphics creation and editing applications


General Activities

Collaboration with stakeholders

Areas of impact


Rewarding experience Meaningful outcomes

Making a difference in peoples lives through design and implementation of leading network technologies Thats what motivates us

A distinct way to work

Free thinking, free discussion, and collaboration are the norm Expect more satisfying outcomes - both personal and professional

Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender or age

Ciena is also committed to developing inclusive, barrier-free selection processes and work environments If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner Information received relating to any specific needs / accommodation measures will be addressed confidentially

What you can expect from us

You will receive notification of your successful application
Successful applicants will be contacted by Talent Acquisition for an initial discussion
If suitable you will be considered for the short list and our formal interview process

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Technical Writing
Salary : As per Industry Standards
Deadline : 14th Mar 2020

Key Skills:

Company Profile:

Ciena India Pvt Ltdarfix

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status