Job Description:

Role


  1. Design and develop new ways of working with the back office areas to support best in class Productivity & Cost management

  2. Derive Accurate Forecasting and capacity planning for effective Resource Utilization

  3. Perform data analysis for generating insights on periodic basis


Responsibility


  1. Responsible for effective Planning and Analysis to maximize Revenue, Volume Handled and Profitability

  2. Responsible for Forecasting Accurate Workload

  3. Responsible for creative & efficient Workforce solutions to resource constraints

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Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Not Disclosed
Deadline : 10th May 2020

Key Skills:

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