Job Description:

About the position

Zycus is hiring Senior Executives - ITIS for Bengaluru location The position reports into the Manager - IT Operations

The primary job responsibilities include

Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc
Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz desktops, thin clients, laptop, printers and scanners etc
Migration and Deployment of Desktops and laptops build as per company standards
Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc
Supporting desktop maintenance, security maintenance, including virus updates and patch management
Interacting technical people at a variety of levels as well as ability to address technical issues with non-technical associates

Requirements Ideal candidate would have

Bachelors Degree
3 - 7 years Experience in troubleshooting operating systems, hardware & software
Good communication skills
Willingness to work in rotational shifts
Good logical ability & time management skills
Smart approach towards incident management
The ability to communicate with overseas customers and problem solving ability by using remote tools like Skype for Business, Web Ex etc

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 14th Apr 2020

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