Job Description:

Connectivity Senior Network Engineer Senior Network Engineer (Band D) for a world leading Pharmaceutical company which operates in over 100 countries and is head quartered in the United Kingdom The candidate is expected to work for a large Network support and maintenance function, spanning several continents

The candidate should possess broad functional knowledge in his/her domain and technical knowledge in relevant Network Operations The candidate should have proven expertise in working within a team for transition support and maintenance initiatives

The Senior Network Engineer will be responsible for leading the Troubleshooting, Development and Implementation of network primarily on Cisco Technologies with additional Load balancer, Wireless services This person will be in charge of managing all aspects of the network environment

Job Description

Typical Accountabilities

Responsibilities include

Primary responsibility will be working on proactive-reactive Incident/SR/changes/SIP related to Network and Network security technologies (Switching/Routing/Firewall/LB/Cloud)
Need to be SME for handling any P1/P2 incidents, critical changes
Documenting knowledge articles for critical incident/change
Will be accountable for meeting the delivery targets set by management
Responsible for ensuring that delivery is within and better than prescribed SLA levels and help establish processes for continuous service improvement
Resolve incidents/problems/Changes according to established procedures
Work proactively to ensure prompt resolution of support cases & the highest possible levels of customer satisfaction along with minimal production impact
Work on Service improvement activities and completing it within the target dates
Providing automation solution to benefit network operations team
Create policies and procedures related to Networking environment

Education, Qualifications, Skills and Experience


A minimum of a Bachelors Degree is required, MS or MBA preferred
6 to 8 years experience performing various tasks in Network Operations, Troubleshooting
Atleast 6 years experience of working in Global NOC environment

Skills Primary

Strong knowledge in Switching technologies - Cisco 6500/6900, Nexus 7K, 5K, 2K,VPC, FEX, VDC, Cisco VSS
Strong knowledge in Routing technologies Handling Cisco ISR/ASR routers, Protocols include RIP, OSPF, EIGRP, MPLS, PW, VRF, L3 VPNs, IPsec, VPNs, CoS, Intelligent WAN
Wireless Cisco WLC, Cisco Prime

Secondary/Good to have

Security Knowledge on Checkpoint, Cisco ASA, Zone based Firewall, Firepower, Cisco ISE
Load Balancer Knowledge on Netscaler, F5 administration, Amazon ALB work experience
Proxy Knowledge on proxy PAC file changes, building/setting up private proxy nodes Zscaler knowledge is preferable
Scripting Basic understanding on one of the scripting language Phython, pearl, shell scripting Any projects done on this scripting language will be an added advantage
Knowledge or work experience in cisco ACI, Cisco Software Defined Access (SDA) environment are added advantage
Knowledge and Experience working within a Service Oriented Architecture
Ability to document and maintain Network support documentation (eg, processes procedures, workflows, communication/training material, service catalog, etc)
Ability to lead the development of new processes and procedures within Networking with stakeholders from across IT groups and business units
Strong relationship management experience
Ready to work in 24/7/365 environment with rotational shifts(APAC, EMEA, US)
Excellent communication skills, both written and verbal, and excellent presentation skills Well versed in English


Good knowledge of Release Management, Incident Management and Problem Management processes
Experience working in globally distributed team
Experience in handling the critical incidents, providing solution amidst pressure situation
Knowledge in ticketing system like Remedy, SNOW
CCNA(R/S or Security) certification required CCNP/CCSA/CCSE and ITIL certifications are added advantage
Base knowledge of Windows/Linux servers
Experience on Integration of tools (API basics, scripts) will be added advantage
Able to grasp and understand new technological trends / concepts
Good experience in using Microsoft Visio
Must possess good problem solving and communication skills
Must excel working in team environment

Senior Engineer - Network

Information Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Hardware : Hardware Products & Services
Role : Switching/Router
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:


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