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Job Description:

Senior Data Architect - Python, Hive, Mapr Locations Bangalore, India

Categories Technology

Job Description

Why American Express

Theres a difference between having a job and making a difference

American Express has been making a difference in peoples lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards

Weve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community And when theyre ready to take on a new career path, were right there with them, giving them the guidance and momentum into the best future they envision

Because we believe that the best way to back our customers is to back our people

The powerful backing of American Express

Dont make a difference without it

Dont live life without it

Description

With more than 5M surveys received from customers every year across the consumer, commercial and merchant space, the Customer Listening team within the GSN Global Services Group is responsible for managing the end to end Voice of the Customer process This process includes design and programming of the customer experience surveys which consist of 40 studies translated in over 10 languages and delivered in more than 20 countries

The Senior Developer will support the transformation and innovation of the end to end Voice of the Customer process Among the responsibilities of the role include support the development and maintenance of the new Voice of the Customer process sourced from Cornerstone and integrated with the survey and dashboard platform hosted by Qualtrics our VOC survey vendor This person will work closely with product and process owners, subject matter experts from Qualtrics and the agile team in Technologies

Responsibilities

Developing understanding of Voice of the Customer processes and leveraging the same to define and transform the data in Cornerstone

Design and build robust data model architecture to support optimal data processing and standardized metric definitions

Enable Big Data and batch/ real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, HBase, Pig etc) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case level

Provide recommendations to enhance capabilities to drive efficiencies in computing applications using Big Data ecosystem

Drive user story analysis & elaboration, design and development of software applications, testing & builds automation tools

Proactively identify and automate manual tasks to improve quality and efficiency

Role involves to work closely with partners from GSN and AET to prioritize, define, develop and test the data for various use cases as part of the VOC end to end process

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

Qualifications

Qualifications

Candidate should have 3-5 years of experience

Experience working on Hadoop distribution, such as Mapr, HBase in Hive for 2 years

Should have experience in UNIX shell scripting

Strong programming experience in Python/ Py spark for 1 year

Must be proficient with general RDBMS skills

API experience a plus

Strong quantitative skills with a solid understanding of probability and statistics a big plus

Strong background with data visualization and reporting

Ability to influence and lead others and effectively communicate with internal and external business partners

Creative problem solving (innovative) with excellent technical and analytical aptitude

Self-starter with a curiosity and appetite for new technology

Teamwork & ability to multi-task

Excellent communication skills

Shift 1 pm to 10 pm

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 22nd Jan 2020

Key Skills:

Company Profile:

Company
American Express Banking Corporationarfix

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