• Senior Customer Quality Engineer Jobs in Ireland

  • Xilinx India Technology Services Pvt Ltd
  • Ireland

Job Description:

Senior Customer Quality Engineer

Saggart, Ireland, Ireland

Job Description Description

Senior Customer Quality Engineer

Reporting to the Head of Customer Quality Engineering, EMEA, the Staff Customer Quality Engineering role will coordinate quality engagements and be the point of contact for customers on component and card quality Leading cross-functional efforts to identify and solve problems, you will be a promoter for continuous improvement You will have the following responsibilities

New Product Introduction support

Compile and communicate New Product Introduction qualification & reliability updates to customer
Management of key customer accounts and market segment
Interface with Xilinx sales and customers to identify customer experience issues and drive improvement
Support customer audits and visits both to and from customers (travel required)
Communicate product change notifications and quality alert
Understand emerging customer quality, use profiles, and environmental requirements

Customer Issue Resolution

Work closely with sales FAEs & technical support to diagnose application issues & other customer problem
Resolve customer issues to root cause and corrective actions

At Xilinx, we are leading the industry transformation to build an adaptable, intelligent world ARE YOU bold, collaborative, and creative At Xilinx, we hire and develop leaders and innovators who want to revolutionize the world of technology We believe that by embracing diverse ideas, pushing boundaries, and working together as ONEXILINX, anything is possible

Our culture of innovation began with the invention of the Field Programmable Gate Array (FPGA), and with the 2018 introduction of our Adaptive Compute Acceleration Platform (ACAP), has made a quantum leap in capability, solidifying our role as the adaptable platform supplier of choice From the start, we have always believed in providing inventors with products and platforms that are infinitely adaptable From self-driving cars, to world-record genome processing, to AI and big data, to the worlds first 5G networks, we empower the worlds builders and visionaries whose ideas solve every day problems and enhance peoples lives

If you are PASSIONATE, ADAPTABLE, and INNOVATIVE, Xilinx is the right place for you! At Xilinx we care deeply about creating meaningful development experiences while building a strong sense of belonging and connection We foster an environment of empowered learning, wellness, community engagement, and recognition, so you can focus on work that matters - world class technology that improves the way we live and work We are ONEXILINX


Bachelor of Engineering (or equivalent qualification)
8 years (or equivalent) experience in semiconductor or electronics industries in a quality, supplier quality management, product/design engineering, support or field applications role
Track record of negotiating issues with demanding internal and external stakeholders to solve complex technical issues
Excellent interpersonal skills with a track record in building strong customer relationships
Outstanding communication and presentation skills (verbal and written)
Strong organizational skills with ability to multi-task


Expertise in electronics manufacturing (especially wafer fabrication, packaging and assembly technologies, Product Test, Silicon Technology)
Experience in ASIC, ASSP, Programmable Logic Platforms and Embedded Processor Cores
Project management skills
Experience in end markets such as Automotive, Datacenter, Wired/Wireless
Experience in the application of root cause analysis techniques, such as 8D, SPC, 6-sigma, 5-why analysis, FMEA or equivalent

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Xilinx India Technology Services Pvt Ltdarfix

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