• Senior Customer Engineer Jobs in Mumbai,India

  • CRPL - INDIA
  • Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

Senior Customer Engineer

Corporate Resources
Location Mumbai

Experience 5 to 10 Year(s)

600000 - 700000 (Per Annual)

Provide operational management and monitoring of the clients environment for systems and hardware issues within our area of control Resolve and report on customer/vendor queries and problems Troubleshoot and quickly diagnose problems in accordance with the Service Level Agreement (SLA) / key performance indicators and propose measures to prevent recurrence Work with the customer/vendor/partners to establish the root cause of problems and provide end-to-end service support, in accordance with established SLAs Implement solutions and provide product-related consulting at the customer site Participate in service management meetings, provide accurate feedback on a regular basis towards the stakeholders and timely follow up on all action items resulting from the service management meetings Assist in acceptance testing of product and services to ensure supportability, usability, and delivery without undetected bugs when requested Maintain client relationship and build client satisf

Industry
Telecom/ISP

functional Area
Production, Manufacturing, Maintenance

Job Role
Industrial Engineer

Keyword
Technical Support Effective Communication SkillsRoot Causeaix osTCP / IP networksfirewalls VPN Oracle DBApplication Support tecTroubleshootComputer TroubleshootingNetworking

Job Type
Permanent

Qualification

UG Qulification
Any Specialization

PG Qulification
None

Doctorate
Doctorate Not Required - None ,

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Company Name
Corporate Resources

Website
wwwcrplindiacom

About Company
We securely transfer around 19 million mission-critical messages every day and we are central to helping the worlds financial systems operate effectively using top-edge technology,

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Telecom
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

Company Profile:

Company

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