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  • 6 - 8 Years
  • Posted : above 1 month

Job Description:

Overview

AstraZeneca hires people with a passion to make a difference in the health of millions of people globally Your expertise, coupled with Azs advanced technologies and collaboration with thousands of innovative scientist, chemist and analyst will help bring life-enhancing products to the people you know and love Your talents,ideas and passion are essential to our mission; to develop, manufacture and supply products that help people to live better and healthier Interested in learning more about life at AstraZeneca a world leading Pharmaceutical company Start here

Job Summary

In this detail-oriented role, the Empower Support Engineer must be conversant with the use of chromatography systems in an FDA regulated environment and the industry best practices for validating the system The candidate is expected to be a collaborative team member in supporting and maintaining the business-critical application The candidate should possess broad functional knowledge in his/her domain and in-depth technical knowledge in Waters CDS System

The main responsibilities of the role

Ensure optimum performance and stability for Quality Chromatography system Global Empower
Provide 2nd/ 3rd line support (technical queries, bug fixes and small enhancements relating to application and platform), complying with ITIL standards, change control procedures
proficiency for handling Incident/problem/Change management support for Empower application
Take ownership of issues through from delivery or issue resolution or escalation, as appropriate
Experience in Empower project creation, project archival and restoration is essential
Experience in performing SQT for LACEs is mandatory
Experience in integrating Chromatography data systems to third party software and HPLC, UPLC and GC Systems
Experience in analyzing the errors, warning messages in the instrument through application is desirable
Experience in manual backup/restoration and disaster recovery procedure is mandatory
Knowledge in configuration of various Laboratory systems to Empower Application
Knowledge in working with AWS environment is added advantage
Hands on experience in Empower Version Migration activities
Hands on experience in Empower message center purging and audit logs investigation
Good Knowledge in ITIL process & supporting GXP Application is mandatory
Good experience in ITIL configuration management and End user experience management
Develop specialist knowledge in relevant systems, documenting and sharing that knowledge, as required, with global teams
Liaise with multiple stake holders including users, infrastructure/middleware teams, 3rd party software vendors for resolving issues and potential process improvements
Train, guide and mentor new hires in the team

Essential Experience (Must have skills)

Experience in application support and maintenance (L2/L3 support) of off -the-shelf Chromatography Data Systems
Knowledge of Waters Empower CDS, understanding of detection techniques, reporting, custom calculations, meta data and workflows relating to lab data
Understanding of basic Pro Interface and Advanced Topics (which include method and report templates, custom calculations, dissolution, method validation manager and system administration)
Experience in integrating Chromatography data systems to third party software and HPLC and GC systems
Good knowledge of regulatory requirements including GMP, GxP and 21 CFR Part 11 Exposure to software system validation in GxP environment preferred
Experience on Windows/UNIX application environment and understanding of client-server / distributed computing concepts
Basic understanding of session virtualization concepts, exposure to Citrix working environments
Understanding of incident, problem, change and release management process
Basic knowledge in Chromatography archival system NuGenesis is an added advantage

Supplementary Experience (Useful additional skills)

Familiarity with life sciences (Pharma) domain concepts, workflow and terminology
Development and troubleshooting experience on web applications built on the Microsoft NET framework (ASP, VB, C#)
Development and troubleshooting experience with MS SQL Server (2008, 2005, 2000)
Good understanding of Microsoft IIS/Web Services (IIS 70, IIS 80, IIS 85)
Experience working with tools like Microsoft Visual Studio, SQL Developer, Toad
Experience in setting up and managing application environments
Mindset to support business critical applications
Experience in scripting using PowerShell and Automation

Educational Qualifications

UG - B Tech /BE or other equivalent technical qualifications

Personal Attributes

Keen to acquire new skills and work on new technology products
Must participate on call rotation with off hours support responsibilities
Ability to work independently, as well as in a team environment
Logical mind with keen analytical skills
Clear and concise communicator, in born written and verbal
Ability to respond well to pressure
Strong interpersonal skills with ability to work effectively across team boundaries

We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

AstraZeneca embraces diversity and equality of opportunity We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills We believe that the more inclusive we are, the better our work will be We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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