• Senior Associate , Specialist , Application Support Engineer , Jobs in Singapore - 25122217

  • DBS Bank Ltd
  • Singapore

Job Description:

Senior Associate, Specialist, Application Support Engineer, Group Consumer Banking and Big Data Analytics Technology, Technology and Operations - ( WD08500 )

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels

Responsibilities

End to End Handing of Finacle application production issues with work ranging from incident analysis, Code fix, SIT Testing, UAT Test planning (Scope, duration), UAT support for user, Source promotion to production
Application improvements ranging from performance and operational improvements, identification and remediation of system and process Toils
Working in a stretch role to take forward production issues from analysis to production fix/deployment
Follow Production Support Processes and giving input to strengthen time to time
Providing status to leads, stakeholders and working with vendors to review the design/fix/enabling for production deployment
Own communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications with management
Coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management
Working with various teams like Infrastructure, development team to resolve, analysis of root cause for complex issues and outages
Strong stakeholder management skills with main focus on continuous service improvement, consistent delivery and stability of production
Must have Good functional knowledge of FINACLE in Loans (Retail and Corporate), Limits, Collaterals, CASA/ TD, WMS, Payments and interfaces modules
Analyze incidents in Finacle Wealth management and provide solution/work around for the issues independently

Requirements

An undergraduate degree or higher
6-11 years of strong experience in the Banking industry with minimum 3 years in Run-the-Bank (RTB) lead role with a proven track record of working in Finacle environment
Experience in Finacle application in code development and fixes (Finacle scripting, product, JRXML, Reports, etc)
Sound understanding of RDBMS / Unix / Large banking application
Strong team player, effective at communicating internationally and used to working closely with remote teams
Good knowledge of infrastructure technologies used, with focus on AIX/Oracle/Java
Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment
Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance
Present facts and recommendations effectively in oral and written form
Pro-active, independent, resourceful and able to work in a team
High attention to detail with focus on understanding the issues with finding solutions

Technology Requirements

Hands-on SRE/ Production support experience on Core Banking platform
Strong technical skills, eg scripting or programming experience, DBA/SA skills etc
Strong transformation and change management experience
Software Configuration Mgmt, Quality Control Mgmt, Version Control Mgmt
Operating System - AIX / Linux / VM/Cloud
Database Oracle / Postgres
Application Servers IBM WebSphere, JBoss
Middleware technology MQ, File transfers
Scheduling software
Good to have experience in Hadoop, Cloud (VPC/AWS)

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th May 2020

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