• Senior Associate - Resourcing Coordinator - FirstPoint-1 Jobs in Bangalore,India

  • Diageo India Pvt Ltd

Job Description:

The Resourcing Coordinator is responsible for supporting the end to end resourcing process and facilitate a seamless resourcing process keeping all participants up to date, informed and effective They will directly influence elements of Diageos reputation with new candidates and thus are critical in the resourcing process

Top Accountabilities

Delivers service to agreed performance levels and beyond Processes all vacancies though from initiation to hire in line with agreed SLAs (Time to post vacancy, time to hire, speed to close queries) Specifically Schedules interviews for candidates and communicates with them on an on-going basis
Partners closely with the Talent Engagement Team re open requisitions
Conducts SHL and other candidates testing when required

Provides excellent customer experience by being a single point of contact for handling all queries escalated from the Contact Centre where appropriate for resourcing Owns the issue, manages expectations and closes the loop
Active ambassador for the HR model in the business, coaching employees and managers through their People Processes, on the use of self-service, about Compliance requirements and also how to best leverage HR support
Drives Continuous Process improvement through diagnosing, investigating and developing solutions Delivers change through bringing external best practice thinking and coaching self and others to experiment with new ways of working and behaviours Drives increase in capacity and efficiency
Ensure compliance requirements are understood and adhered to in relation to process execution and ways of working and that all CARM controls are upheld within the team and with customers Zero breaches of data privacy, security or COBC policies

Responsible for Joiners report and Monthly resourcing reports

On boarding and Training of new Associate Resourcing Coordinators and Consultants in the team [Workday/Assessment tools/Interview Tools]

Quality Check for the other consultants and Task Allocation on daily basis

Play a key role in Resourcing Project Initiatives and implement the same

Qualifications and Experience Required

Key Criteria to be successful in this role

Ability to prioritise effectively
Keen attention to detail
Demonstrates good judgement, diagnosing the question and need with skills and speed and identifying the appropriate response
Passionate about a great customer experience
Enthusiastic team worker
Lives and breathes accuracy and detail, gets it right first time
Relentless pursuit of excellence, energy for driving change and improvement that will simplify for everyone
Articulate, with excellent communication skills and ability to act in a calm, rational manner while under pressure
Ability to multi-task and is organised and efficient


Experience in HR and/or Shared Service Environment is an advantage (previous SAP HR, Workday, EIC, Service Now or Cloud Technology experience all highly valued)
Prior experience of working with legal documents or maintaining complex data changes is desirable
Prior experience in delivering excellent customer experience is essential
Aptitude to quickly pick up systems and applications is a must (previous SAP HR, EIC or Cloud Technology experience all highly valued)
Able to build great working relationships across the other first point teams and resolver groups

Skills & Knowledge

Workday knowledge and related technology or an aptitude to quickly pick up systems and applications
Strong Microsoft Office skills including Word and Excel
Fluent in English

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Manufacturing/Industrial
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Diageo India Pvt Ltdarfix

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