• Senior Associate / Associate , Production Support Engineer Jobs in Singapore

  • DBS Bank Ltd
  • Singapore
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

Senior Associate / Associate, Production Support Engineer, Legal Compliance Secretariat Audit Platform, Middle Office Technology, Technology and Operations - ( WD05311 )

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels

Job Purpose

The successful candidate will support the day-to-day system operations, including incident and problem management, issue investigation and root cause analysis


Perform work in shifts to provide 24/7 on-site or on-call support
Incident and Problem management
Provide root cause analysis techniques to determine cause and resolve complex system issues
Perform post-resolution follow-ups to ensure problems have been adequately resolved
Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
Work with onsite and offshore teams across multiple technologies/applications
Continuous improvement of the system, eq job automation, performance tuning
Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health


Bachelors degree with min 3 years of working in production support
3-5 years of working experience, preferably in Banking or Anti money laundering
Must have knowledge of min 2 Actimize modules (eq WLF, SAM, FRAUD, CDD)
Must have knowledge of min one of software development JAVA or NET
Knowledge in of SQL Server, MariaDB, JBoss
Knowledge of scripting in Windows and Linux and scheduling software such as Control-M or Tivoli will be a plus
Ability to exercise judgment to research and solve problems where the answer is not apparent
Ability to function independently within a multi-task environment while mastering a variety of tasks and functions
Experience on FATCA, CRS, Axiom and AML will be an advantage
Min 3 years of client management experience

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Primary Location Singapore

Job Technology

Schedule Regular

Employee Status


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 09th Feb 2020

Key Skills:

Company Profile:

DBS Bank Ltdarfix

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