• Security Engineer for Digital Transformation Center Jobs in Bulgaria

  • DXC Technologies
  • Bulgaria
  • Save Job
  • 1 - 2 Years
  • Posted : above 1 month

Job Description:

Incident Logging, Categorization, Prioritization, Management and Closing

Open an Incident record (where not already automated) for each Incident to record and track all relevant information, as well as provide a complete history of events and activities throughout the incident lifecycle
Categorize and prioritize the Incident so that it can be handled quickly and efficiently
Prioritize the incident based on the Incidents urgency and impact to the business
Upon closing the incident verify that the categorization and closure code of the incident is correct
Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA
Provide clear and unambiguous communication within Incident Management case tools with frequent and timely updates

Technical Responsibilities

Do generic troubleshooting within the applicable technology platform that Cyber Security Analyst is responsible for
Escalation to Security support teams as needed


Education (degree) and professional experience required

Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent certifications (MCSE, MCP, Oracle/MCDBA, HP-UX, CCNA, CCNP, SNIA)
Having one of the following will be considered an advantage
- Minimum of 1-2 years experience within IT Operations, infrastructure services support (Systems NT, UX, Backups, DBs, IT Security or Network management), operations monitoring and end user support
- SIEM knowledge will be considered an advantage

Other requirements

Fluent in English language
Strong interpersonal and security skills
Good communication skills and customer centric focus - ability to communicate
Clearly and in a timely manner with all customers, partners and users, internal and external
Good analytical skills
Team player Ability to collaborate and cooperate with members of team and members of other teams
Understanding of 24x7 mission critical enterprise computing environments and the impact of service disruption on a companys bottom line
Ability to pro-actively learn new technology, processes and other skills
Able to pro-actively search for solutions from knowledge bases, support, documentation and other information
Keen interest in continual learning and professional development
Time management skills and ability to multi-task and prioritize assigned tasks, problems and requests in a high pressure environment
Flexible, self motivated with the ability to work under pressure in an international and culturally diverse organization
Good knowledge of IT Operations, infrastructure services support (Systems NT, UX, Backups, DBs or Network management), operations monitoring and end user support Good understanding of ITSM/ITIL processes

We offer a challenging role including

Continuous learning and technical training opportunities
Great opportunity for professional development in the IT field
Part in a team that has established itself as a preferred partner for Hi-tech Services & Support throughout EMEA
Competitive remuneration package
Medical insurance
4 days additional paid leave (total24 days)
Food vouchers
Life insurance
Corporate Badge Program
Wellness Program

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 16th Jan 2020

Key Skills:

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