Job Description:

Scheduling Engineer

Pune, Maharashtra

Job type Full Time
Sector IT/Technology

259792

Executive IT Service management support (Telecom BSS) - Control-M & TWSScheduling technology Senior SME support for all the incoming calls/ mails / requests and raising tickets, first time resolution as per

KPI

- Pro-actively monitor Critical Services / Business process, identify Business impact

- Creating/ modifyand setting of daily schedules (Creating Daily Schedules) -

- Setting up non-schedule related jobs - Daily & weekly & monthly task, health checks, monitoring, housing keeping activities, & proactive restarts

- Troubleshooting & resolving all incidents, service request, Problem & trouble tickets assigned as per agreed SOPs

- Experience with telecom application domain for minimum 3 years

- Expert of ITIL/ITSM processes

- Strong Skills of Unix & PL/SQL

- Expertise in handling complex scheduling job configuration task

Deliver on assigned troubleshooting & incidents, service request, Problem & trouble tickets - Ensure SOPs are up to Date

Schedulingtools admin on at least one product like ControlM, TWS, etc and Oracle & PostGrece

Skills on ore more IT application service management modules with ITIL knowledge

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
VODAFONE ESSAR LIMITEDarfix

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