• SAP NS2 IT Support Intern Jobs in United States Of America - 25172881

  • SAP Labs Pvt Ltd
  • United States Of America, Usa

Job Description:

City Herndon, VA, US, 20171

Company SAP

Requisition ID 235221
Work Area Information Technology
Expected Travel 0 - 10 PERCENT
Career Status Student
Employment Type Intern


SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

SAP is the global market leader for business software and related services, and SAP National Security Services Inc (SAP NS2) is an independent US subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of US national security and critical infrastructure customers

Must be a US Person; NS2 does not offer Visa sponsorship for this role

All internals must have managers approval to transfer

The successful candidate will have the opportunity to work in a face-paced IT Support environment in our Herndon, VA location You will be exposed to a full range of hardware and software technologies used by NS2 personnel in our office and remote locations You will learn how large enterprises manage, track, and control their IT environments SAP NS2 offers exposure to a wide variety IT Infrastructure that will ultimately broaden your understanding of the IT industry You will experience other aspects of IT Support, including managing small projects, developing processes and documentation, working in a Data Center, and implementing new tools and technologies


Duties may include the following

Provide 1st level user support at the walk-up IT Helpdesk and on the IT Support Hotline
Perform basic troubleshooting and resolution of common Hardware and Software problems
Manage IT support ticket system (creation, updating & resolution of user requests)
Manage, track and audit IT equipment inventory and software licenses using electronic databases
Manage small, IT support projects
Assist in resolving configuration issues related to A/V equipment and conference rooms
Produce documents, charts, and drawings using Word, Visio, and PowerPoint
Provide research information for management and support team, as needed
Deliver computer orientation to new-hires and existing company staff
Participate in Data Center operations activities, as needed


Enrolled in an accredited university studying Computer Science, Software Engineering, Electrical Engineering or a related discipline; minimum Sophomore standing and GPA of 30

Advanced knowledge of front-end IT technology (laptops, printers, peripherals, networking, e-mail, mobile devices, Windows O/S, 3rd party software apps, etc)
Advanced Microsoft Product knowledge (Word, PowerPoint, Excel, etc)
Demonstrated analytical, technical and problem solving skills
Ability to prioritize multiple tasks and work independently in a fast paced environment
Willing to be mentored, take direction, and execute objectives in a collaborative team environment
Advanced verbal and written communication skills (in English)

Specific Physical Requirements

Ability to travel by air/car/train to other locations within the United States (0- 10 PERCENT travel)
Ability to lift 50 lbs unassisted
Ability to hold and manipulate small tools


Success is what you make it At SAP, we help you make it your own A career at SAP can open many doors for you If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now

To harness the power of innovation, SAP invests in the development of its diverse employees We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas CareersNorthAmericasapcom or CareersLatinAmericasapcom, APJ CareersAPJsapcom, EMEA Careerssapcom)

Successful candidates might be required to undergo a background verification with an external vendor

Additional Locations

Nearest Major Market Washington DC
Job Segment Intern, Engineer, ERP, SAP, Electrical, Entry Level, Engineering, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th May 2020

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