Job Description:



Qualifications BE / B Tech / BCA / MCA from Tier 1 / Tier 2 colleges

Years of Exp 6 - 10 years of relevant work experience

Roles & Responsibilities

1 System monitoring

- This person will be responsible for monitoring the full system from an Application point of view and take the required actions He will be monitoring the following modules

- CM (Convergent Mediation) Monitoring the PNRs coming in and take actions in case not processed to the next module

- Booking store Table Ageing on the PNRs came in but could not be processed automatically This can be Operations related, missing master data, etc

- CIT (Consumption items) Are all the Consumption items processed for rating? If not, the required actions need to be taken

- BIT (Billable items) Are all the items billed? If not, the required actions need to be taken

- Billing documents Are all the Billing documents invoiced? If not, the required actions need to be taken

- Invoiced documents Are all the invoiced documents archived? If not, the required actions need to be taken

- Are all the archived documents required for communication communicated? If not, the required actions need to be taken

- Credit Card file extraction Are the files created correctly and send out correctly

- GRO (Global reporting file) Is the file created correctly and send out correctly

- FICA > FICO Are all the FICA postings transferred to FICO?

- Partner settlement Are the technical BS offset accounts in balance

- This person will work together with someone in Europe

- Together they will monitor the full system The items mentioned above are the ones that are Hybris related But the rest of the system must be monitored as well Priority is on the above

- Other items to monitor are ALL the incoming interface files if they are processed well

2 Convergent Charging and Convergent Invoicing plus FICA

- This person must be able to customize in Convergent Charging and Convergent Invoicing plus FICA

- Preferred is that both have knowledge about all the 3 modules, but minimum 2 Together they must cover all the 3 parts



3 Convergent Mediation

- This person must be able to pick up the items that the monitoring function cannot solve

- PNRs that could not be processed due to technical reasons Those PNRs must be analyzed for further processing

- Plus translating new external files to internal formats for further processing

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 13th Apr 2020

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