• SAP Consultant - Sales and Distribution Jobs in Bangalore,India - 25715226

  • Merck Ltd
  • Save Job
  • 10 - 13 Years
  • Posted : 25 days ago

Job Description:

SAP Consultant - Sales and Distribution



The Delivery Manager for the SAP SD /LE area leads the Order-to-Cash processes and the team located in Bangalore He is responsible for Order-to-Cash topics to provide state of the art services and solutions as required This includes the implementation of appropriate systems enhancements following established processes to meet customer requirements The Delivery Manager will interact with our Business facing organization to plan, prepare, execute and monitor projects as well as individual Change Requests This will be done by leveraging the functional and technical skills provided by the team in Bangalore

This role requires good knowledge of SAP SD/LE and the adjacent modules combined with a deep understanding of associated O2C (Order-to-Cash) business processes integrated with ERP systems He/she should lead the interaction with the business partners and process architects to find suitable and sustainable solutions meeting customer demand

Vendor Performance Monitoring of the Application Managed Services provided by our strategic partners belongs to the role including periodic service reporting and annual reviews

At Merck O2C is connected to all relevant ERP systems to centrally create, change, and distribute, or to consolidate master data across the complete enterprise system landscape The integration of all those components and the participation in architecture design decisions is also part of this position

Responsibilities

Accountable for customer satisfaction through proper solution design delivery, applications life cycle management and service performance monitoring while maintaining necessary internal (process, security) and external (GxP, GDPR, license) compliance

Responsible for minimal business disruption on application go live based on proper design and formal project hand-over process

Operational Vendor Management & Reporting

Manage vendor service performance against processes
Accountable for the vendor service improvement plans as per identified gaps and/or defined requirements
Accountable for timely input to periodic performance report and annual service reviews

Change and Release Management

Establish proper documentation of current and target application architecture (incl CMDB)
Monitor the execution of the Life Cycle Mgmt plan for applications in scope
Accountable for the adherence to Change Management processes in line with relevant SOPs
Accountable for complete and accurate handover documents created prior to production release
Accountable for the application portfolio life cycle

Project Delivery

Secure team member appointment and delivery of technical design for applications/solutions in portfolio
Maintain the development standard and guidelines

Incident Management (optional)

Lead the resolution of critical or complex incidents including related crisis management when appropriate
Coordinate communication and coordination with the relevant stakeholders (infrastructure, GIAM team, business key users, etc)

Problem Management (optional)

Lead master plan and priorities toward ticket elimination and automation
Proactively suggest possible solutions and propose an action plan for improvement to management

Education/Professional Experience

Master degree or equivalent in Computer Sciences and/or Business Administration
10-year experience in software or applications services
5-year experience within an international environment

Languages

English mandatory (written and spoken)
An additional language (German, Spanish or Portuguese) is an asset

Skills & Competencies

Management experience in an international environment
Strong interpersonal and organizational skills
Strong written and oral communication skills
Willingness to travel
Ability to make difficult decisions and act autonomously
Integration skills regarding the use of functionality within SAP SD/LE
Expert knowledge in Sales & Distribution
Expert knowledge in Warehouse Management
Expert knowledge in Transport Management
Expert knowledge in EDI and IDocs
Expert knowledge in Output determination
Good knowledge in the surrounding modules (MM-PUR, MM-IM, FI, CO, GTS)
Basic knowledge in ABAP development, exits, debugging, etc
Basic knowledge in Archiving

IT Process roles (optional)

Operational Vendor Management & Reporting
Change and Release Management
Project Delivery and Service Introduction
Application Life Cycle Management
Disaster Recovery Planning and Testing
Information Security Patch Management, Information classification
Operational Compliance DP, GxP (user management), licenses management, training plan and execution, FSA error management of iDocs, BI session, transaction error
Incident Management
Problem Management

Job Requisition ID 200270

Location Bangalore SBS

Career Level E - Professional (10 years)

Working time model full-time

US Disclosure
The Company is an Equal Employment Opportunity employer No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately The Company will not retaliate against any individual because they made a good faith report of discrimination

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 800am to 530pm ET Monday through Friday

Job Segment SAP, ERP, Sales Consultant, ABAP, Sales, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : ERP/CRM
Salary : As per Industry Standards
Deadline : 21st Jul 2020

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