• SAP Concur - Integration Consultant I Jobs in Philippines

  • SAP Labs Pvt Ltd
  • Philippines

Job Description:

City Manila, 00, PH

Company SAP

Requisition ID 226687
Work Area Customer Service and Support
Expected Travel 0 - 10 PERCENT
Career Status Professional
Employment Type Regular Full Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

Overview
Resource is primarily responsible for the design, configuration, implementation, troubleshooting, monitoring, and support of configurable system integration solutions that Integration Services provides to its customers

Responsibilities
Duties of this position will include, but are not limited to, the following

Successful completion of training on Cncur Product and Services
Cncur Integration Tools
Advantage Technical Service prcedures and Service Execution
Administrative Tols such as Outlook, Salesforce, Timeforce and Workday

Perform customer service function as it relates to financial connectors (1st/2nd level support) Ability t record problem cases/tickets
Research, review and trubleshoot
Determine lgical and appropriate action for reported problem
Maintain custmer satisfaction levels
Maintain required supprt role performance level

Attending discovery, implementation, customer and internal meetings as needed
Evaluation, interpretation, of trends encountered in the customer service function
Maintain Quality Assurance procedures and standards
Testing of extracts/files
Able to logically troubleshoot issues and determine the appropriate action to take or when escalation is required
Maintain customer and project audit history and time reporting
Maintain customer folders and Customer Service Records (ie cases/incident records)
Maintain version control of documentation and other materials
Attending required weekly staff meetings

Qualifications
Minimum Job Specific Knowledge and Competencies required for this job

Ability to communicate clearly in written and verbal English
Technical fluency in most MS Office applications and comfortable with digital media in a paperless environment Relevant skills working with MS products such as Outlook, Excel, Word, PowerPoint, and Visio
Understanding of how to manage and manipulate txt, csv, xls and xlsx files
Understanding of data and record layouts

Preferred Job Specific Knowledge and Competencies

Previous experience in financial solutions such as Great Plains, QuickBooks, Netsuite, Solomon, Navision, SAP, Oracle, Sage, etc
Previous experience/knowledge of supporting processes used by a data transformation tool and process (ETL) For Example, Boomi Atomsphere, SAP Business Objects, IBM Infosphere etc
Knowledge of Expense and/r finance/accounting principles
Autmated Expense Processing
Salesfrce
Database/SQL
JavaScript
XML
FTP/File transfer lgic and protocols

Performance Competencies required to do this job

Professional Will
Technical/Professional Expertise
Adaptability/Flexibility
Analytical skills
Attention to detail
Continuous Learning
Decisiveness/Judgment
Initiative
Planning and Organizing
Stress Management
Energy/Drive
Tenacity
Teamwork

WHAT YOU GET FROM US

Success is what you make it At SAP, we help you make it your own A career at SAP can open many doors for you If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now

SAPS DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas CareersNorthAmericasapcom or CareersLatinAmericasapcom, APJ CareersAPJsapcom, EMEA Careerssapcom)

Successful candidates might be required to undergo a background verification with an external vendor

Additional Locations

Job Segment SAP, ERP, Developer, Database, Oracle, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
SAP Labs Pvt Ltdarfix

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